Deputy Manager | Analytics, EAD Ops | Bengaluru | Forensic & Financial Crime

Deputy Manager - Fraud Risk Management (FRM) Techno-Functional

• Location: Mumbai Bangalore Chennai Pune Delhi

The team

Innovation transformation and leadership occur in many ways. At Deloitte our ability to help solve clients most complex issues is distinct. We deliver strategy and implementation from a business and technology view to help you lead in the markets where you compete. Learn more about our Risk Regulatory & Forensic Practice.

Your work profile
Seeking a techno-functional FRM professional with strong banking domain expertise and hands-on experience in implementing configuring and optimizing FRM solutions across Cards Payments UPI Digital Banking and Account Fraud domains.

Key Responsibilities

• Lead Fraud Risk Management (FRM) implementations upgrades and transformation programs for banking clients.
• Gather analyze and document business and functional requirements across Fraud Risk Operations Compliance and Business teams.
• Translate requirements into fraud rules risk strategies workflows case management processes and system configurations
• Design and optimize fraud detection scenarios risk scoring models alert generation and case management workflows.
• Conduct process assessments gap analysis and define future-state fraud monitoring and investigation processes.
• Collaborate with business stakeholders fraud operations technology teams and vendors to deliver effective fraud controls.
• Support data integration API connectivity solution configuration testing deployment and production stabilization.
• Perform fraud analytics rule tuning alert rationalization and false-positive reduction to enhance detection effectiveness.
• Lead UAT planning and execution including test case development defect management validation and business sign-offs.
• Drive governance stakeholder communication change management and implementation status reporting.
• Develop SOPs user guides training materials and deliver end-user training to support adoption.
• Ensure reporting documentation audit compliance and post-go-live support requirements are fully addressed.

Key skills required:

• Bachelors degree in Engineering Computer Science or related discipline.
• Certifications such as CFE CAMS FRM Actimize SAS or FICO are a plus.
• 4-7 years of experience in FRM space within an Risk OEM Banking Financial Services or FinTech in Banking Financial Services Risk Management or Fraud Operations.
• Hands-on solution build/ customize experience with one or more platforms such as NICE Actimize SAS Fraud Manager FICO Falcon Feedzai Featurespace Oracle FCCM/BPR NetReveal or ACI Fraud
• Strong understanding of fraud typologies including Card Fraud Account Takeover Identity Theft Mule Accounts UPI Fraud Payments Fraud and Digital Banking Fraud.
• Proficiency in SQL data analysis system integrations APIs and real-time transaction monitoring.
• Exposure to Python Java Kafka ETL or analytics tools is preferred.
• Experience participating in implementation or enhancement projects involving Fraud Risk Management or Case Management platforms.
• Strong understanding of fraud operations and investigation processes.
• Strong domain knowledge of banking products and services
• Experience in business analysis workflow design process documentation or functional testing