Delivery Specialist

Role Overview

Youll help global clients keep their most critical corporate governance data accurate secure and easy to use. As a Professional Services Data Entry Specialist you turn complex client records into clean reliable datasets and documents that board members legal risk and compliance teams rely on to make decisions.

In this role youll work hands-on with governance data migrate it between platforms build smart questionnaires for directors and officers and use Excel databases and AI tools to streamline how information is captured and maintained. Youll collaborate closely with clients and internal teams spot data issues early and suggest better ways of working so implementations run smoothly and clients are set up for long-term success.

Heres a breakdown of what youll do (not all of it just the important stuff)

• Migrate and transform client corporate governance data and documents into Diligent platforms ensuring accuracy consistency and completeness.
• Build and configure Director & Officer questionnaires so clients can collect the right information from the right stakeholders.
• Run regular data quality checks validate data against source records and quickly correct errors to maintain high data integrity.
• Use advanced Excel functions databases and AI tools to manage format and optimize large data sets and bulk document uploads/downloads.
• Partner directly with client stakeholders and internal teams to clarify requirements resolve data or technical issues and provide clear progress updates.
• Identify and help implement improvements to data workflows templates and automation to make delivery faster more consistent and more scalable.

These are the essentials youll need to get an interview

• Hands-on experience in a data-focused role (for example data specialist data analyst data migration or similar) in a professional environment.
• Strong skills in Microsoft Excel including advanced functions for manipulating and analyzing data.
• Practical exposure to databases and a solid understanding of how data is structured stored and retrieved.
• Experience using AI or AI-powered tools to support data processing analysis or automation.
• Proven ability to communicate clearly in written and spoken English with clients or stakeholders at different levels.
• Demonstrated attention to detail with experience performing data validation or quality checks and resolving discrepancies.
• Comfortable working in a fast-paced multi-disciplinary team environment being proactive organized and able to manage multiple tasks and deadlines.

It would be great if you had these too but well support you if you dont

• Experience with corporate governance company secretarial data or partnering with legal risk or compliance teams.
• Familiarity with governance or board management software (for example Diligent Boards Diligent Entities or similar tools).
• A track record of designing or improving data processes templates or automations to make client delivery more efficient.

About Us

Diligent is the AI leader in governance risk and compliance (GRC) SaaS solutions helping more than 1 million users and 700000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk build greater resilience and make better decisions faster.

Learn more or follow us onLinkedInandFacebook

What Diligent Offers You

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people.Diligent offers a flexible work environment global days of service comprehensive health benefits meeting free days generous time off policy and wellness programsto name a few
• We have teams all over the world. We may be headquartered in New York City but we have office hubs in Washington D.C. Vancouver London Galway Budapest Munich Bengaluru Singapore and Sydney.
• Diversity is important to us. Growing maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team facilitate dialogue and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology insights and connections they need to drive greater impact and accountability to lead with purpose. Our employees are passionate smart and creative people who not only want to help build the software company of the future but who want to make the world a more sustainable equitable and better place.

Headquartered in New York Diligent has offices in Washington D.C. London Galway Budapest Vancouver Bengaluru Munich Singapore and Sydney. To foster strong collaboration and connection this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations you will be expected towork onsite at least 50% of the time.We believe that in-person engagement helps drive innovation teamwork and a strong sense of community.

Diligent is proud to be an equal opportunity employer. We do not discriminate based on race color religious creed sex national origin ancestry citizenship status pregnancy childbirth physical disability mental disability age military status protected veteran status marital status registered domestic partner or civil union status gender (including sex stereotyping and gender identity or expression) medical condition (including but not limited to cancer related or HIV/AIDS related) genetic information or sexual orientation in accordance with applicable federal state and local also consider qualified applicants regardless of criminal histories consistent with legal requirements. See alsoDiligentsEEO PolicyandUS EEOCs Know Your Rights. We are a drug free workplace.

We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability you may contact us at