Data Product Fulfillment Associate Lead
Job Summary
Req number:
R7873Employment type:
Full timeWorksite flexibility:
RemoteWho we are
CAI is a global services firm with over 9000 associates worldwide and a yearly revenue of $1.3 billion. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients colleagues and communities. As a privately held company we have the freedom and focus to do what is rightwhatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors and we are trailblazers in bringing neurodiversity to the enterprise.
Job Summary
We are looking for a motivated Data Product Fulfillment Associate - Lead ready to take us to the next level! If you have the fulfillment operations managing queue distribution conducting quality checks and are looking for your next career move apply now.Job Description
We are looking for a Data Product Fulfillment Associate - Lead t to oversee fulfillment operations and team management. This position will be full-time and remote.
What Youll Do
Oversee day-to-day fulfillment operations
Manage queue distribution to ensure timely task completion
Provide first-level quality checks to maintain standards
Serve as the primary point of contact with the US-based team
What Youll Need
Required
3 years in BPO operations or team supervision
Experience managing small teams (410 people)
Comfortable in client-facing or cross-time zone coordination
Physical Demands
Ability to safely and successfully perform the essential job functions
Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings
Ability to conduct repetitive tasks on a computer utilizing a mouse keyboard and monitor
Reasonable accommodation statement
If you require a reasonable accommodation in completing this application interviewing completing any pre-employment testing or otherwise participating in the employment selection process please direct your inquiries to or (888).
Required Experience:
IC
About Company
CAI helps organizations leverage technology, people, and processes to solve business problems, enable savings, and spur innovation.