D365 F&O SCM Functional Consultant–Retail & Commerce

Experience

Job Summary

We are seeking an experienced D365 F&O SCM Functional Consultant with strong expertise in Retail & Commerce to design implement and support Microsoft Dynamics 365 Finance & Operations solutions. The ideal candidate should possess deep functional knowledge of Supply Chain Management processes along with hands-on experience in Retail/Commerce modules including POS Store Commerce Inventory Management Assortments Pricing Promotions and Omnichannel Retail operations.

Key Responsibilities

• Gather and analyze business requirements related to Supply Chain and Retail operations.
• Configure and implement D365 F&O SCM and Commerce modules.
• Design solutions for Inventory Management Procurement Warehouse Management and Retail Operations.
• Configure Retail Stores POS (Store Commerce/MPOS/CPOS) Assortments Catalogs and Channel Management.
• Manage Pricing Discounts Promotions Loyalty Programs and Customer Journeys.
• Support Omnichannel processes such as Buy Online Pick Up In Store (BOPIS) Click & Collect and Order Fulfillment.
• Configure and manage Commerce Data Exchange (CDX) and Distribution Schedules.
• Work closely with business stakeholders to perform Fit-Gap Analysis and Solution Design.
• Conduct System Integration Testing (SIT) User Acceptance Testing (UAT) and End User Training.
• Support data migration go-live activities and post-production support.
• Collaborate with technical teams for integrations customizations and reporting requirements.

Mandatory Skills

• Strong experience in Microsoft Dynamics 365 Finance & Operations (D365 F&O).
• Expertise in Supply Chain Management (SCM) modules:
  • Inventory Management
  • Procurement & Sourcing
  • Warehouse Management (WMS)
  • Sales Order Processing
  • Master Planning
  • Logistics & Distribution
• Strong experience in D365 Commerce / Retail:
  • Retail Store Setup
  • POS (Store Commerce MPOS CPOS)
  • Assortments & Catalogs
  • Pricing & Promotions
  • Loyalty Management
  • Channel Management
  • Commerce Scale Unit (CSU)
  • Commerce Data Exchange (CDX)
• Experience with Omnichannel Retail processes.
• Strong business process mapping and requirement gathering skills.
• Experience in end-to-end implementation rollout or support projects.