Customer support executive (Noida)

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the main link between a company and its clients. They answer questions fix technical problems and ensure customer happiness through phone calls emails and live ResponsibilitiesHandle Inquiries: Answer customer phone calls emails and online chats Problems: Troubleshoot product or service issues and offer clear Issues: Send complex technical problems to higher-level teams when Records: Log all customer interactions and details in the company CRM Up: Check back with clients to make sure they are happy with the Skills and QualificationsCommunication: Clear speaking and writing skills to talk with & Empathy: Ability to stay calm and helpful with upset -Solving: Quick thinking to find the right fix for Skills: Basic computer use and experience with ticketing tools or CRM : A bachelors degree in business communication or a related field is often preferred alongside 1 to 3 years of relevant you want to tailor this description further let me know:The industry (e.g. e-commerce IT/SaaS banking)The required experience level (entry-level vs. senior)The primary communication channels (phone-heavy vs. email/chat