Customer Success Manager
Job Location:
Monthly Salary:
Posted on:
3 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Its fun to work in a company where people truly BELIEVE in what theyre doing!
Job Description:
Job Responsibilities:
- Map customer business objectives to Microsofts consumption milestones establishing clear success plans and governance frameworks.
- Monitor analyze and maximize active usage of Azure Data & AI workloads systematically unblocking technical or operational barriers to consumption.
- Identify white-space opportunities within existing customer environments to position advanced Microsoft Fabric capacities premium Copilot integrations and advanced Azure AI services.
- Proactively track customer health metrics conduct regular Quarterly Business Reviews (QBRs) and execute strategies for at-risk deployments.
- Help partners and enterprise clients quantify and showcase the return on investment (ROI) achieved through their implemented AI and data modernization workloads.
- Collaborate with technical and commercial teams to ensure high renewal rates while building predictable pipelines for portfolio expansion.
Core Focus:
- Deep understanding of capacity optimization workload monitoring and consumption metrics specific to Microsoft Fabric (OneLake Lakehouse Power BI capacities).
- Familiarity with user adoption tracking consumption patterns and extension scenarios for Microsoft Copilot Studio and Azure OpenAI workloads.
- Expertise in Azure cost management resource utilization analytics and optimizing cloud spend to drive healthy scalable platform growth.
Required Experience:
Manager
About Company
Ingram Micro helps businesses Realize the Promise of Technology™. It delivers a full spectrum of global technology and supply chain services to businesses around the world. Deep expertise in technology solutions, mobility, cloud, and supply chain solutions enables its business partner ... View more
