Customer Success Executive
Job Summary
Ensuring customers (companies using Proof-of-Skill for hiring) have a smooth onboarding experience get maximum value from the platform and stay engaged long-term.
Skills: Communication empathy product knowledge startups/hiring ecosystem Google Sheets/CRM/support tools.
Responsibilities: Onboard new customers primary point of contact for accounts ensure product value delivery collect feedback track health metrics handle support queries identify upsell opportunities.
This is a remote position.