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Customer Success Executive | Mumbai
Job Location:
Monthly Salary:
Posted:
24 September 2026 (6 hours ago)
Posted:
Application Deadline:
22 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Location: Manpada Thane Mumbai
Experience: 13 Years
Industry: Climate-Tech / B2B Services
Employment: Full-Time
Key Responsibilities:
- Manage end-to-end customer onboarding and documentation.
- Coordinate with customers for installation site visits delivery and service activation.
- Work closely with Sales Operations Service and Installation teams.
- Update customer details and onboarding status in CRM/trackers.
- Follow up with customers and internal teams to ensure timely completion.
- Handle onboarding-related queries and escalate issues when required.
- Conduct post-onboarding follow-ups and collect customer feedback.
Requirements
- Graduate in any discipline.
- 13 years in Customer Onboarding Customer Success Customer Support Client Coordination or Operations.
- Excellent communication coordination and follow-up skills.
- Good knowledge of MS Excel and CRM tools.
- B2B services HVAC SaaS home services or subscription experience is an advantage.
Required Skills:
Graduate in any discipline. 13 years in Customer Onboarding Customer Success Customer Support Client Coordination or Operations. Excellent communication coordination and follow-up skills. Good knowledge of MS Excel and CRM tools. B2B services HVAC SaaS home services or subscription experience is an advantage.
