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Customer Success Associate – Travel GDS
Job Location:
Monthly Salary:
Not provided by the employer
Monthly Salary:
Experience Required:
6years
Experience Required:
Posted:
24 May 2026 (30+ days ago)
Posted:
Application Deadline:
21 August 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Hiring: Customer Success Associate Travel GDS
Location: Jaipur India
Experience: 6 months (BPO/Customer Support)
Shift: Rotational (9 hours) 5.5 days working
Salary: As per industry standards
Role Overview
We are looking for dynamic Customer Success Associates with experience in Travel GDS and customer handling. If you have strong communication skills and a passion for customer service this role is for you.
Key Responsibilities
Handle customer queries via calls chat & email
Assist with travel bookings (flights hotels etc.)
Resolve complaints and ensure customer satisfaction
Maintain accurate communication and follow processes
Build strong customer relationships
Requirements
6 months experience in BPO/Customer Support
Knowledge of Travel GDS / bookings preferred
Excellent English communication (C1 level preferred)
Graduate/Undergraduate
Comfortable with rotational shifts & blended process
Perks & Work Culture
5.5 days working with rotational off
Cab facility (evening/night shift)
180 travel allowance (for male employees night/evening shifts)
Growth-oriented environment
Required Skills:
Key Responsibilities Handle customer queries via calls chat & email Assist with travel bookings (flights hotels etc.) Resolve complaints and ensure customer satisfaction Maintain accurate communication and follow processes Build strong customer relationships
