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Customer Relations Officer Operations
Job Location:
Monthly Salary:
Experience Required:
Posted:
24 May 2026 (30+ days ago)
Posted:
Application Deadline:
21 August 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Customer Relations Officer - Operations
Location: Edappally
Qualification: Any Degree
Experience: Minimum 3 Years in Customer Support / Operations
Salary:per month
Shift Timing: Irish Time Shift
Male Candidates Preferred
Job Summary
We are seeking a dedicated and detail-oriented Customer Relations Officer to handle daily operational activities customer support coordination and basic accounts-related tasks. The ideal candidate should have strong communication skills operational knowledge and the ability to work efficiently in an international shift environment.
Responsibilities
- Manage day-to-day operational activities and process coordination.
- Handle customer support queries through calls emails and other communication channels.
- Prepare and maintain operational reports records and documentation.
- Coordinate with internal departments to ensure smooth workflow and timely task completion.
- Perform basic accounts-related activities such as invoice handling payment follow-ups expense tracking and data entry.
- Maintain accurate operational and financial records.
Requirements
- Minimum 3 years of experience in operations and customer support.
- Basic knowledge of accounts handling and invoicing.
- Good communication and interpersonal skills.
- Proficiency in MS Office especially Excel.
- Ability to multitask and work under pressure.
- Willingness to work in Irish Time shifts.
- Strong organizational and problem-solving skills.
Required Skills:
Logistics Supply chain
Required Education:
MBA Logistics
