Customer Care Executive
Tiruchirappalli - India
Job Summary
We are Sisco Jobs a recruitment consultancy based in Trichy Tamil Nadu. We are hiring on behalf of our client for the position of Customer Care Executive in Trichy Tamil Nadu. Our client is a reputed organization in the Automobile sector seeking skilled and motivated professionals. If you meet the requirements below apply early as positions are limited.
- Handle customer enquiries through phone and in person.
- Provide accurate information about products and services.
- Resolve customer complaints professionally.
- Maintain customer records and service updates.
- Coordinate with internal departments for issue resolution.
- Ensure high levels of customer satisfaction.
- Follow company service procedures and standards.
- Prepare basic customer service reports.
- Customer Service Handle customer interactions effectively.
- Communication Skills Speak clearly and professionally.
- Telephone Etiquette Manage inbound and outbound calls.
- Computer Basics Maintain customer records.
- Problem Solving Resolve customer concerns promptly.
- Automobile industry exposure.
- Multilingual communication.
- Basic MS Office knowledge.
Freshers and experienced candidates may apply. Typical experience range: 02 years in customer service or customer support.
- Minimum: 10th / Higher Secondary (2) / Diploma / ITI / Any Degree
- Preferred: Any Graduation
- Age: 1845 years
- Gender: Male
- Languages:
- Travel:
- Shift: 9:15 AM 9:00 PM
- Basic:
- HRA:
- Transport:
- Medical:
- PF: Provided
- ESI: Provided
- Performance Bonus: Incentives
- Annual Bonus: Provided
- Incentives: Provided
- Gross Monthly:
- Annual CTC: (CTC)
- Health Insurance:
- Paid Leave: 3 days/month (paid)
- Sick Leave:
- Week Off:
- Canteen:
- Transport/Cab:
- Training:
- Joining Bonus:
- Other: NFH Wages Gratuity
Required Skills:
Develop and execute sales and marketing strategies to meet company objectives. Analyze market trends and competitor activities to identify opportunities and challenges. Engage with customers through various channels (e.g. social media direct mail face-to-face) to promote products and services. Organize and attend marketing activities or events to raise brand awareness. Prepare detailed reports on sales performance marketing outcomes and new business prospects. Collaborate with other teams (e.g. product development customer service) to enhance business growth and customer satisfaction.
Required Education:
Bachelors degree in Marketing Business Administration or a related field.
About Company
Sisco Jobs was incorporated in 2007, we are one of the fastest growing HR Service providing companies in India with a national presence through a network of strategic alliances, sourcing professionals to various organizations, enriching their human capital and enabling individuals to ... View more