Customer Care Executive

We are seeking a dynamic and customer-focused Customer Care Executive to join our growing perfume brand. This role is ideal for female candidates with strong communication skills and a passion for delivering exceptional customer service.

As a Customer Care Executive you will be responsible for handling customer queries and complaints via various channels providing accurate product information and resolving issues efficiently. You will also maintain customer records update databases and coordinate with internal teams to ensure timely resolution of customer concerns.

You will be working in a fast-paced environment where you will be required to multitask prioritize tasks and meet deadlines. You will be expected to maintain a high level of professionalism empathy and patience when interacting with customers.

We offer a supportive work environment with growth opportunities training and development programs and the chance to represent a premium perfume brand. If you are a fresher or bring up to 5 years of experience in customer service or a related field we welcome your application.

Responsibilities:

Requirements:

We offer a competitive CTC up to INR 21000/month a supportive work environment with growth opportunities training and development programs and the chance to represent a premium perfume brand.

Required Skills:

FluentinEnglishspokenandwrittenBasiccomputerknowledgeMSOfficeemailhandlingExcellentcommunicationpatienceandproblem-solvingability