Customer Care Associate
Job Location:
Monthly Salary:
Experience Required:
Posted on:
Vacancies:
Job Summary
Role Summary
We are hiring energetic and customer-focused candidates for the role of Customer Care Associate (CCA). The candidate will be responsible for managing customer interactions coordinating with sales and dealer teams and ensuring a smooth customer service experience.
Key Responsibilities
- Handle customer queries and provide accurate product information
- Coordinate with dealers and sales teams for smooth operations
- Maintain customer records and follow-up activities
- Support customer engagement and relationship management
- Resolve customer concerns within timelines
- Prepare daily activity and service reports
- Assist in achieving customer satisfaction and business goals
Required Skills
- Strong verbal and written communication skills
- Customer handling and relationship management
- Problem-solving skills
- Basic computer knowledge
- Team coordination abilities
Preferred Skills
- Experience in customer support or sales coordination
- Knowledge of CRM tools
- Candidates from Chennai / Perambur preferred
Experience Requirements
- Freshers and experienced candidates can apply
- 02 years experience preferred
Education
- Minimum 50% in SSLC PUC & Graduation/Post-Graduation
- No active backlogs
About Company
Sisco Jobs was incorporated in 2007, we are one of the fastest growing HR Service providing companies in India with a national presence through a network of strategic alliances, sourcing professionals to various organizations, enriching their human capital and enabling individuals to ... View more
