Customer Care Agent ( Job ID 23571)
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Monthly Salary:
Experience Required:
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Job Summary
Required Skills:
Key Responsibilities Handle customer queries related to insurance policies and services. Assist customers with policy information premium payments and service requests. Resolve complaints and escalate complex issues when required. Update customer details accurately in the CRM system. Maintain high service quality and meet performance targets (AHT CSAT FCR). Follow company policies and regulatory guidelines. Eligibility Graduate or Undergraduate. Freshers with excellent communication skills are welcome. 02 years of experience in Customer Service/BPO/BFSI/Insurance preferred. Required Skills Excellent verbal communication skills. Customer-focused with good problem-solving abilities. Basic computer knowledge and CRM familiarity. Ability to work in a fast-paced environment.
Required Education:
EligibilityGraduate or with excellent communication skills are welcome.02 years of experience in Customer Service/BPO/BFSI/Insurance preferred.
