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CRM Manager
Job Location:
Monthly Salary:
Experience Required:
Posted:
24 May 2026 (30+ days ago)
Posted:
Application Deadline:
21 August 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
JewelsHire a distinguished leader in the realm of jewelry industry recruitment extends its invitation for a position at a renowned jewelry manufacturer located in Seepz Andheri East Mumbai.
Key Responsibilities:
- Lead a high-performing Order Processing providing guidance training and mentorship.
- Ensure accurate order entry and timely release of customer orders into the system.
- Verify all required order details before processing; coordinate with the CSD team for missing information.
- Coordinate with CSD PPC CAD Sampling Diamond and Production teams for smooth order execution.
- Prioritize orders based on delivery timelines and production schedules.
- Ensure all customer-specific instructions are properly updated in the system.
- Release order bags after successful system entry and verification.
- Update and communicate any order changes or modifications to the factory and relevant departments promptly.
- Identify touchpoints for improvement and implement strategies to address pain points.
- Handle production and complaint queries.
- Foster a collaborative and innovative team culture.
Requirements
- Any Graduate
- Experience Required - 7 years in Export Market
- Good Knowledge of Costing and Quotation preparation
- Must have experience in EMR
- Good knowledge of team handling.
- Should be presentable
- Good communication skills - English and Hindi
- Good Grip in Excel
- Strong analytical and problem-solving skills.
- Ability to work collaboratively across departments and levels of the organization.
- Demonstrated success in driving customer engagement and loyalty.
Benefits
- Salary Budget - Up to 80k
- Location: Seepz Andheri East Mumbai
Required Skills:
Any Graduate Experience Required - 7 years in Export Market Good Knowledge of Costing and Quotation preparation Must have experience in Gati Software Good knowledge of team handling. Should be presentable Good communication skills - English and Hindi Good Grip in Excel Strong analytical and problem-solving skills. Ability to work collaboratively across departments and levels of the organization. Demonstrated success in driving customer engagement and loyalty.
Required Education:
Any Graduate
