CRM Executive
Job Location:
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Key Responsibilities:
- Manage and update customer data.
- Track follow up and respond to customer inquiries via email phone or chat.
- Coordinate with sales and service teams to ensure timely resolution of customer issues.
- Monitor customer feedback and relay insights to relevant departments.
- Generate reports on customer behaviour sales performance and campaign results.
- Support CRM campaigns including emails SMS and loyalty programs.
- Ensure data accuracy and timely communication with clients.
- Be responsible for generating sales through effective customer engagement and follow-ups.
Required Skills:
- Good communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Analytical mindset with attention to customer needs.
- Knowledge of MS Office especially Excel.
INTERESTED CANDIDATES CAN APPLY OR CONTACT:
SIMRAN DSOUZA
Required Skills:
queryresolvecustomerhandling
