Credit and Collections Specialist

Credit and Collections Specialist

We are seeking a highly skilled and motivated Credit and Collections Specialist to join our team. The ideal candidate will have extensive experience managing stakeholder communication invoicing collection strategy and detail oriented approach. This is a hybrid role from Mumbai Powai location and work hours are 2pm 11pm IST.

Responsibilities:

• Monitor customer accounts identify overdue balances and proactively drive collection activity.

• Maintain accurate records and report on account status activity and aging trends.

• Meet established collection cash flow deadline and performance targets.

• Meet monthly with Managing Directors to review DSO provisions aging trends collection performance and material account risks.

• Prepare concise portfolio updates recommend actions for overdue or at-risk accounts and document owners commitments and follow-up dates.

• Manage client communications and difficult conversations with firmness professionalism and respect.

• Resolve payment issues and disputes while maintaining productive customer relationships.

Essential traits:

• Minimum 6 years of B2B collections experience preferably in accounts receivable or collections.

• Strong knowledge of collection practices negotiation techniques and customer account management.

• Microsoft Excel skills for data analysis recordkeeping and collection reporting.

• Confident communicator with strong written and verbal skills.

• Organized self-motivated detail-oriented and effective under pressure.

• Customer-focused and committed to balanced positive outcomes.

About Kroll

In a world of disruption and increasingly complex business challenges our professionals bring truth into focus with the Kroll Lens. Our sharp analytical skills paired with the latest technology allow us to give our clients claritynot just answering all areas of business. We value the diverse backgrounds and perspectives that enable us to think globally. As part of One team One Kroll you will contribute to a supportive and collaborative work environment that empowers you to excel.

Kroll is the premier global valuation and corporate finance advisor with expertise in complex valuation disputes and investigations M&A restructuring and compliance and regulatory professionals balance analytical skills deep market insight and independence to help our clients make sound decisions. As an organization we think globallyand encourage our people to do the same.

Kroll is committed to equal opportunity and diversity and recruits people based on merit.

In order to be considered for a position you must formally apply via.

#LI-JC1

#LI-Hybrid