Course Counsellor
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Job Summary
Job Description: Course Counsellor Location: Chennai (100% Work from Office)
Experience: 0 3 Years
Employment Type: Full-time
About the Role
We are looking for an empathetic driven and goal-oriented Course Counsellor to join our team in this role you will be the first point of contact for aspiring tech professionals engineering freshers and job seekers. Your primary mission will be to understand their career goals map them to our high-demand IT training programs and guide them toward a successful launch into the tech industry.
Roles and Responsibilities
Career Mapping & Guidance: Conduct personalized 1-on-1 and group counseling sessions to understand students academic backgrounds strengths and career aspirations.
Lead Conversion: Interact with walk-ins inbound telephonic inquiries and digital leads to explain course curriculum placement opportunities and value propositions effectively driving enrollments.
Student Onboarding: Assist students through the registration batch scheduling and enrollment processes.
Collaborative Support: Work closely with the technical training and placement teams to ensure a seamless transition from counseling to classroom learning and final job placement.
CRM & Record Management: Maintain accurate up-to-date records of student interactions follow-ups and enrollment pipelines using CRM software.
Market Awareness: Stay updated on current IT industry trends high-demand tech skill sets (e.g. Full-Stack Mobile App Development Cloud) and competitor offerings to counsel students effectively.
Job Requirements & Skills
Experience: 0 to 3 years of experience in educational counseling academic advising inside sales or student relationship management. (Freshers with excellent communication skills are highly encouraged to apply!)
Industry Knowledge: A basic understanding of the IT sector software development job roles and tech training trends is a major plus.
Communication Skills: Exceptional verbal and written communication skills in English and Tamil to confidently interact with students and parents.
Interpersonal Skills: Active listening empathy and the ability to build trust and persuade effectively.
Tech Savvy: Familiarity with MS Office (Excel/Word) and standard CRM software or educational technology tools.
Qualifications :
Qualifications
Education
UG: Any Graduate (B.E./ CS/BCA graduates who want to pivot to a student-facing/counseling role are welcome).
PG: Any Postgraduate (Optional).
What We Offer
Competitive base salary with performance-based incentives/bonuses on successful enrollments.
A vibrant growth-oriented work environment in Chennai.
Hands-on training on tech industry trends and sales methodologies.
Additional Information :
Experience Level: 0-3 Years
Location: Chennai West Tambaram - Work From Office
Remote Work :
No
Employment Type :
Full-time
About Company
About CRUXCrux Consulting Services is a growing organization in the consulting industry, focused on delivering high-quality services to our clients. We are looking for a motivated and enthusiastic HR - IT Recruiter Trainee to join our HR team and support our IT recruitment efforts.
