CMIT Solutions of Cleveland Downtown & East ASA+
Kishangarh - India
Job Summary
Customer Facing: Yes - Both
Work Shifts (EST): 8am - 5pm
PSA: AutoTask
RMM: Datto RMM
Select the top 3 Skills Sets in Order of Priority
Skill Set #1: Server and network alert management and remediation
Skill Set #2: AD user account management
Skill Set #3: Advanced desktop troubleshooting
Additional Information: I selected Yes-Both for Customer Facing but in reality 90% of the work will be with our internal technicians ONLY. Maybe a few emails or teams calls with clients if need. Definitely a LOT more email communication directly with clients when needed.
Required Experience:
Senior IC