Client Relationship Manager
Job Location:
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
**Position:** Client Relationship Manager
**Location:** Goregaon East
**Salary:** 1.80 LPA to 3LPA
**Contact Number:**
**Application Requirement:** Only female candidates may apply.
**Email ID:**
**Objective:**
The Client Relationship Managers main goal is to build and maintain strong relationships with clients.
**Responsibilities:**
- Engage with clients to understand their needs.
- Be the main contact for clients addressing questions and concerns quickly and professionally.
- Create and implement strategies to improve client satisfaction and loyalty.
- Work with internal teams to ensure timely delivery of products or services.
- Look for chances to upsell or cross-sell additional products or services.
- Check in regularly with clients to assess satisfaction and gather feedback.
- Solve issues to keep client relationships positive.
**Communication:**
- Communicate clearly and effectively with clients in various ways.
- Prepare and present reports on client status in a simple professional manner.
**Client Acquisition:**
- Find and pursue opportunities to grow the client base.
- Work with the sales team to generate new business.
**Requirements:**
- Experience as a Client Relationship Manager or in a similar role.
- Strong communication and interpersonal skills.
- Ability to build and keep client relationships.
- Good problem-solving and negotiation skills.
- Understanding of industry and market trends.
**Qualifications:**
- Bachelors degree in Business Administration Marketing or a related field.
- Relevant certifications or additional training are a plus.
**Metrics and Targets:**
- Meet or exceed client retention and satisfaction goals.
- Achieve targets for upselling and cross-selling.
- Keep accurate records of client interactions and transactions.
Client Relationship Manager
Advertising Services
Advertising
Full Time
12th
Work From Office
Required Experience:
IC
