Claim Officer Health & General Insurance

We are looking for an experienced Claim Officer to manage end-to-end insurance claim processing coordinate with clients insurers and surveyors and ensure timely claim settlement.

• Handle insurance claims from intimation to final settlement.

• Coordinate with clients insurance companies surveyors hospitals and other stakeholders.

• Verify claim documents and identify documentation gaps.

• Follow up with insurers and surveyors for claim assessment and settlement.

• Track pending claims and ensure timely resolution.

• Maintain accurate claim records correspondence and settlement details.

• Resolve client queries related to claim status and documentation.

• Handle disputed/complex claims and escalate them when required.

• Ensure compliance with insurance company procedures and guidelines.

• Strong knowledge of Insurance Claims & Processes.

• Excellent communication and follow-up skills.

• Strong documentation and coordination abilities.

• Problem-solving and negotiation skills.

• Ability to manage multiple claims simultaneously.

• Good knowledge of MS Office & Excel.

• Customer-focused approach.

Candidates with experience in Motor Health Property or General Insurance Claims will be preferred. Experience in Insurance Broking TPA or General Insurance is also suitable.

Required Skills:

ClaimClaim InvestigationTPAClaims HandlingClaims ReviewClaims