Citrix Administration (7-13 Years) BangaloreMumbai

Company Profile:
Founded in 1976 CGI is among the largest independent IT and business consulting services firms in the world. With 94000 consultants and professionals across the globe CGI delivers an end-to-end portfolio of capabilities from strategic IT and business consulting to systems integration managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at .

Position: Citrix Administration (7-13 Years)
Experience: 7-13 years
Category: Software Development/ Engineering
Shift: 5:30 AM
Location: Bangalore/Mumbai
Position ID: J0826-0445
Employment Type: Full Time

Education Qualification: Bachelors degree in computer science or related field or higher with minimum 7 years of relevant experience.

This role will contribute to maintaining a high-availability environment. Due to large number of assets to manage and the different vendor technologies the role may require expert knowledge to adapt with the required skills on new technologies and scripting requirement to manage the infrastructure.

Oversee the configuration monitoring and troubleshooting of Citrix environments including XenApp XenDesktop and Citrix ADC (NetScaler).
Provide technical support to end-users resolving Citrix-related incidents and service requests in a timely manner.
Conduct regular health checks on Citrix server farms ensuring optimal performance and availability of virtual applications and desktops.
Work closely with IT teams to implement upgrades patches and new features as well as to optimize the Citrix environment.
Exhibit high reactivity proactive improvements and capacity to follow plan action linked to new projects and/or incident remediation are part of the day to day of this position. The team follows ITIL methodology and is part of the day-to-day operations.
Create and maintain documentation for procedures configurations and troubleshooting guides to enhance team knowledge and efficiency.
The team is working in an FTS (Follow-the-sun) environment having members spread around the globe in Canada USA Brazil France Spain India Hong Kong and Singapore.

Must to have Skills-

Must have at least 7 years of experience in Citrix CVAD administration troubleshooting and knowledge of the product.
A sound knowledge in Citrix NetScaler StoreFront and DDC administration and troubleshooting Windows Server administration
Must have background in developing and maintaining system documentation including configuration guides and standard operating procedures.
Capability to assess demand for their service or technology area and develop plans to meet future capacity needs and make recommendations to the manager.
Active Directory GPO management and PowerShell Ansible or other scripting languages/skills
Virtualization and HVD Administration. Linux Red hat/Ubuntu/Debian administration skills (Linux VDA)
Preferably ITIL 4 Foundation qualification.

Good to have Skills-
Other technical skills that may be required:
Artifactory
PHP JavaScript skills
CI/CD tools (Jenkins) skills
CyberArk
Transact-SQL
Ansible playbooks management (YAML) / Ansible Tower skills

• Citrix Netscaler
• Communication
• CyberArk
• Infrastructure
• Transact-SQL

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