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Call Centre Head

Hirestar Job Bank


Job Location:

Ernakulam - India

Monthly Salary: Not provided by the employer
Posted: 31 May 2026 (30+ days ago)
Application Deadline: 28 August 2026
Vacancies: 1 Vacancy
The job posting is outdated and position may be filled

Job Summary

Position: Call Centre Head

Location: Cochin

Qualification: Graduation

Experience: 8 to 15 Years of Experience in Call Centre / Customer Support Operations Minimum 3 to 5 Years in a Leadership Role.

Salary: upto 9 LPA

Job Summary:
To lead and manage customer support operations in the automobile industry.

Job Responsibilities:
1. Lead and manage overall call centre operations across inbound and outbound processes.
2. Manage Team Leaders Telecallers Customer Support Executives and CRM teams.
3. Monitor daily call centre performance and service levels.
4. Develop SOPs and customer communication standards.

Interested candidates can forward their updated resume to * or


Required Skills:

Call Center operations Automobile