Butler Executive
Job Summary
Guest Service Excellence:
- Provide personalized anticipatory service to exceed guest expectations.
- Attend to guests requests promptly and efficiently with attention to detail.
- Maintain a professional and polished demeanor at all times.
Butler Services:
- Offer bespoke services including unpacking/packing garment pressing and personalized room set-up.
- Arrange dining reservations transportation and special requests as per guest preferences.
- Ensure guest comfort by promptly addressing any concerns or issues.
Communication and Coordination:
- Liaise effectively with other departments to fulfill guest needs seamlessly.
- Maintain clear and concise communication with colleagues and supervisors.
Attention to Detail:
- Uphold the highest standards of cleanliness and organization in guest rooms and public areas.
- Monitor and replenish in-room amenities to ensure guest satisfaction.
Team Collaboration:
- Work collaboratively with colleagues to deliver a cohesive guest experience.
- Assist in training new team members on butler services and hotel standards.
Qualifications :
- Previous experience in a luxury hospitality environment preferred.
- Impeccable grooming standards and professional appearance.
- Excellent communication skills in English; knowledge of additional languages is an asset.
- Strong organizational skills and attention to detail.
- Ability to work efficiently and calmly in a fast-paced environment.
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more