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Business Systems & Implementation Manager (CIO Office)
Job Location:
Monthly Salary:
Posted:
29 September 2026 (3 days ago)
Posted:
Application Deadline:
27 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Business Systems & Implementation Manager
Single owner for every piece of software the company runs on.
What youll own
1. Platform implementation
- Own the end-to-end rollout of business software: requirement gathering vendor evaluation configuration data migration go-live
- Configure platforms to match how our teams actually work not how the vendors demo works
- Own the implementation plan timeline and cutover
- Run UAT with the teams wholl use it and hold the line before go-live
2. Integrations
- Connect the stack so data flows instead of being re-keyed:
- Payment gateways Razorpay Cashfree PayU and similar
- CPaaS / communication click-to-call WhatsApp Business API SMS IVR
- Email calendar and document tooling
- CRM support accounting HR the connections between systems which is where most of the value and most of the breakage lives
- Use native connectors and low-code tools where possible; brief engineering only where genuinely necessary
- Document every integration: what connects to what what data moves who to call when it breaks
3. Training and adoption
- Train teams properly not one session at launch but ongoing role-specific enablement
- Write SOPs and quick-reference guides for each system
- Onboard new joiners onto the tools they need from day one
- Be the internal go-to person when someone is stuck
4. Usage monitoring and accountability
- Track actual usage per team and per person licences assigned versus licences used
- Report adoption to leadership monthly: whats being used whats being ignored whats being worked around
- Chase and fix low adoption; find out whether its a training problem a configuration problem or a wrong-tool problem
- Flag and kill software nobody uses
5. Vendor and cost management
- Own vendor relationships renewals and support escalations
- Track spend across the software stack and identify overlap and waste
- Negotiate renewals with usage data in hand
- Maintain the master inventory of every tool owner cost and renewal date
6. Access and hygiene
- User provisioning and deprovisioning especially on exit
- Role-based access and permission structures
- Basic data hygiene and backup discipline across systems
Qualification
- Bachelors degree in Business Administration Computer Science Information Technology Engineering or a related field.
- Relevant experience in business systems software implementation integrations or operations technology is preferred.
Required Experience:
Chief
About Company
MyClassboard MyClassboard is a school ERP software, a platform with a suite of modules to automate school management process.
