Business Systems Analyst Commercial Lending Platform Configuration Support
Job Summary
Business Systems Analyst - Commercial Lending Platform Configuration
Support
Key Details
Experience Level: 6-10 years
Location: Bangalore India
Role Overview
We are seeking a Business Systems Analyst with Commercial Lending domain expertise and working knowledge of
nCino and Salesforce to support platform-led lending delivery and configuration-aligned requirement analysis. The role
will work with stakeholders and technology teams to define requirements validate Salesforce/nCino impacts and
support delivery through testing and implementation.
Key Responsibilities
Lead requirement discussions with Commercial Lending stakeholders and translate business needs into
system-ready requirements
Partner with nCino Salesforce architecture QA and delivery teams to assess configuration impacts and
solution options
Document Business Requirements Functional Requirements Non-Functional Requirements user stories
acceptance criteria process flows and data/interface requirements
Support analysis of nCino/Salesforce workflows configuration dependencies data capture needs rules
approvals reports and user experience impacts
Maintain requirements traceability decision logs and delivery documentation using Jira and Confluence
Review test scenarios support functional testing and UAT validate defects and coordinate business sign-off
Contribute to deployment readiness business readiness production support and post-implementation
stabilization activities
Facilitate clear communication across lending business stakeholders product owners platform teams and
technical delivery teams
Domain Requirements
Commercial Lending
Commercial Banking lending lifecycle including origination underwriting approvals documentation and
servicing touchpoints
Understanding of lending process controls business rules and operational dependencies
Knowledge of Specific Applications
nCino and Salesforce working knowledge is a must
Salesforce configuration knowledge is a must
Knowledge of Tools & Technologies
Jira and Confluence working knowledge
Solid Agile skill set and working knowledge of SDLC/PDLC principles
Strong functional analysis configuration impact analysis and requirement traceability skills
Ability to prepare clear documents for business review technology delivery and QA validation