Business Processes Chief Expert CIS

We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.

Business Process Chief Expert Customer Industry Solutions (CIS)

What You Will Do

• Lead customer innovation engagements: Run discovery workshops and FDE-style boot camps with business and IT stakeholders to surface qualify and prioritize high-value Industry AI opportunities.
• Define high-value Industry AI use cases: Translate business challenges into implementable AI solutions covering data requirements agent architecture KPIs and quantified value metrics.
• Own the end-to-end lifecycle: Drive use cases from discovery to deployment defining requirements building prototypes and acceptance criteria partnering with engineering throughout and validating business outcomes.
• Deliver value rapidly: Apply a fast iterative model that puts measurable customer value in production within weeks not quarters.
• Build the Industry AI portfolio: Turn customer learnings into industry-specific AI assets and accelerators with documented financial and operational value reusable across SAP globally.
• Champion thought leadership and C-suite co-innovation: Represent SAPs Industry AI vision in executive forums and industry conferences and lead strategic co-innovation at the C-suite level to shape customers multi-year transformation agendas.
• Mentor and elevate colleagues: Actively mentor team building capability in use case design value engineering and customer engagement across the practice.

What You Bring

• Deep industry expertise: 15 years in Manufacturing Energy & Natural Resources Consumer Products or Professional Industries with a track record of leading enterprise-level transformations not just advising on them.
• Thought leadership credentials: A recognized voice in your industry domain through published points of view conference speaking or advisory roles that demonstrate influence beyond your organization.
• AI use case expertise: Hands-on experience defining and scaling Agentic AI solutions with a clear focus on data readiness process fit and measurable outcomes.
• Product Management or consulting excellence: Proven track record in product definition and delivery or in leading complex customer transformation initiatives at the senior stakeholder level.
• C-suite engagement skills: Proven ability to build and sustain strategic relationships at the CXO level driving multi-year co-innovation agendas and navigating organizational complexity.
• Business value mastery: Ability to construct and defend investment-grade business cases for Industry AI connecting use case outcomes to P&L impact and enterprise strategy.
• SAP platform depth: Expert-level knowledge of SAP S/4HANA SAP Business AI Platform SAP Joule Signavio LeanIX Industry Cloud and SAPs broader AI and data strategy.
• Communication and influence: Exceptional written and verbal English able to write compelling thought leadership content present to boards and represent SAP externally.

Where You Belong

You will join SAPs Customer Industry Solutions (CIS) team as one of its most senior domain voices. This role goes beyond leading engagements it is about shaping how Industry AI is practised across the team developing colleagues and influencing SAPs product and go-to-market direction. The standards you set and the frameworks you establish will have impact well beyond your direct work. Mentoring the next generation of Industry AI experts and driving lasting improvements to how the practice operates is as central to success here as any individual customer outcome.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

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Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability in compliance with applicable federal state and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

We are ethical and compliant
Our leadership credo: Do whats right. Make SAP better for generations to come. We believe that great leadership extends far beyond the mere pursuit of business goals. We value and foster leadership that is driven with purpose and integrity. Our leaders are role models who uphold SAPs values and shape SAPs culture of integrity by demonstrating and championing ethical and compliant behavior towards all stakeholders.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 458351 Work Area: Consulting and Professional Services Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Additional Locations: #LI-Hybrid