Business Process Expert Inbound to Outbound

In billions of syringes and in every second car worldwide Datwyler components make an important contribution to the safety of patients and drivers. The high-tech company focuses on high-quality system-critical elastomer components and holds leading positions in attractive global markets such as healthcare mobility connectivity general industry and food & beverage. With over 25 production sites on four continents sales in more than 100 countries and over 8000 employees the company headquartered in Switzerland generates annual sales of more than CHF 1000 million.

Our employees are the heart of Datwyler - we treat each other with respect trust and appreciation. We have strong roots and values that have been well established in our 100-year corporate history. Become part of our great team as a...

Reporting & Interaction
-> Contacts and Cooperation Reports to: Deployment Lead

Interacts with:

o Global Process Owners and Business Process Experts
o Supply Chain Manufacturing Procurement Customer Service and Quality organizations
o Warehouse and Logistics organizations
o Site Leadership Teams
o ERP / SAP S/4HANA Deployment Teams
o Warehouse Management and Transportation Teams
o Enterprise Architecture and IT Teams
o Master Data and Reporting Teams
o External Logistics Providers Implementation Partners and Consultants

Job Purpose

Support the Global Business Process Owner (BPO) in driving the global harmonization standardization implementation and continuous improvement of the end-to-end Inbound to Outbound Logistics process landscape.

The role ensures sustainable and scalable logistics and material flow processes aligned with the companys target operating model and future SAP S/4HANA architecture. The Business Process Expert acts as a key interface between business and IT translating operational requirements and physical material flow needs into standardized processes and sustainable system solutions.

The Business Process Expert contributes to process governance deployment activities business transformation and operational excellence across all global manufacturing warehouse and distribution locations.

The scope covers the end-to-end physical material flow including:

- Inbound Delivery and Receiving
- Goods Receipt
- Warehouse Putaway
- Internal Material Movements
- Inventory and Stock Management
- Stock Transfers
- Replenishment
- Production Supply and Material Staging
- Production Consumption and Goods Movement Integration
- Picking and Packing
- Outbound Delivery Processing
- Goods Issue and Shipping
- Transportation and Carrier Integration
- Returns Logistics
- Logistics Reporting and Performance Management

Main Tasks & Responsibilities

Support the development harmonization and global implementation of standardized end-to-end Inbound to Outbound Logistics processes
Drive process optimization initiatives to improve material flow inventory accuracy operational efficiency process quality transparency and system integration
Support global SAP S/4HANA and logistics transformation programs by defining business process requirements and ensuring alignment with the global target process model
Act as a bridge between business and IT by translating warehouse logistics and material flow requirements into functional process and system requirements
Contribute to fit-to-standard process design and challenge local process variations and system requirements against the global process standard
Analyze the complete physical material flow from inbound receiving through warehousing and production supply to picking shipping and outbound execution
Ensure effective process integration across Procurement Manufacturing Supply Chain Customer Service Quality Logistics and IT
Support process governance activities including process documentation process performance management compliance and continuous improvement initiatives
Execute process analysis and identify improvement opportunities based on operational KPIs business requirements and logistics process performance data
Identify root causes of material flow inefficiencies inventory discrepancies manual workarounds and recurring operational issues and support the development of sustainable process solutions
Support testing system qualification and deployment activities related to process and system changes
Promote cross-functional collaboration and alignment between Supply Chain Manufacturing Procurement Customer Service Quality Logistics and IT organizations
Drive transparency and process excellence by establishing a culture of continuous improvement and data-driven decision making
Support organizational change management training and user adoption during transformation and deployment initiatives
Coordinate process-related housekeeping inventory and master data quality initiatives within the supported systems landscape

Skills & Technical Competences & Behaviors

Technical Competencies:

Strong business process expertise across end-to-end warehouse logistics and physical material flow processes within a global industrial environment
Deep understanding of material flows from inbound receipt through warehousing inventory management and production supply to picking packing shipping and outbound execution
Strong understanding of warehouse operations including receiving putaway internal movements storage replenishment inventory management production staging picking packing and shipping
Strong understanding of the interfaces between warehouse operations manufacturing procurement customer fulfillment quality and transportation
Ability to analyze physical and system-based material flows identify operational issues and translate business requirements into sustainable process and system solutions
Strong understanding of how ERP warehouse management and SAP S/4HANA solutions enable end-to-end logistics processes
Experience with SAP ERP environments preferably SAP S/4HANA with relevant knowledge of:
- SAP Materials Management and Inventory Management
- Inbound and Outbound Delivery Processing
- Warehouse Management concepts and processes
- SAP EWM and/or SAP WM as supporting warehouse solutions
- Inventory and Stock Transfer Processes
- Handling Units and logistics execution
- Integration points to SAP PP / PP-PI SD MM and QM
- Integration with transportation solutions and external logistics providers

Experience in global transformation programs and ERP deployments
Strong analytical and process modelling capabilities
Knowledge of BPM methodologies process governance and continuous improvement approaches
Understanding of fit-to-standard principles and the ability to distinguish between genuine operational requirements and unnecessary process or system complexity

**Behavioural Competencies:**

Strong stakeholder management and communication skills across global and cross-functional organizations
Ability to communicate effectively with both business and IT stakeholders and translate between operational and technical perspectives
Structured and solution-oriented mindset
Strong business acumen and end-to-end process orientation
Ability to operate in complex transformation environments with multiple stakeholders
Strong collaboration and facilitation capabilities
Continuous improvement and quality mindset
High level of ownership accountability and execution focus
Ability to influence without direct authority
Ability to challenge established ways of working constructively and drive alignment toward global standards
Strong operational mindset with the ability to understand processes both on the shop floor and within the supporting system landscape
KPIs
Global process standardization and harmonization level
Process compliance and adoption rate
Reduction of process deviations and manual workarounds
Improvement of warehouse and logistics process efficiency
Improvement of inventory accuracy and stock transparency
Reduction of material handling and logistics processing lead times
Process documentation and governance completeness
User adoption and training effectiveness
Process performance transparency and KPI availability

Be yourself at Datwyler

We are convinced that people make the difference. At Datwyler you will experience diversity and a wide range of career opportunities that only an international company can provide. Together we are increasing our agility accelerating digitalization and fostering sustainability. For motivated and talented employees we offer interesting development opportunities with training and assignments in a global environment. With us you can contribute with all of your creativity and all your ideas.