Business & Operations Specialist Payment Operations

Job Responsibilities:

• Perform assigned reconciliation tasks accurately and on time ensuring adherence to company policies defined controls and SOPs.
• Own/support month-end close activities and FA accounting operations including FA transactions and project-related activities.
• Maintain in-depth understanding of end-to-end FA processes including Depreciation Accumulated Depreciation WIP and FAR.
• Support Global FA processes as required and handle ad hoc business requests in line with stakeholder expectations.
• Review financial data and supporting documents to identify discrepancies investigate root causes within defined procedures and implement basic corrective actions or escalate appropriately.
• Maintain reconciliation trackers evidence and documentation to ensure completeness audit readiness and traceability of actions taken.
• Prepare routine reconciliation status updates and exception summaries for review by SMEs/Team Leads; support compilation of periodic reports as required.
• Collaborate with cross-functional partners (e.g. upstream/downstream teams technology/support teams as needed) to support timely closure of breaks and improve end-to-end efficiency.
• Contribute to continuous improvement by highlighting recurring breaks and recommending standardization opportunities to reduce rework and improve first-time-right outcomes.
• Support automation of routine steps (data entry matching reconciliation checks and reporting support) by identifying rule-based opportunities and assisting with UAT/data validation for RPA/AI solutions when implemented.
• Uphold integrity transparency and ethical conduct including responsible handling of financial data and awareness of data privacy bias and transparency considerations when using automation/AI-enabled tools.

Required skills capabilities & skills:

• Graduate (Accounting/Finance preferred) with 03 years of experience in operations finance or a related role (reconciliation exposure is an advantage).
• Strong attention to detail good analytical skills and problem-solving ability to identify breaks and support timely resolution.
• Good verbal and written communication skills; ability to collaborate within a team and with cross-functional stakeholders.
• Proficiency in Microsoft Excel (trackers reconciliations basic analysis); familiarity with accounting/ERP tools is an advantage.
• Ability to prioritize work manage time effectively and deliver in a fast-paced deadline-driven BAU environment.
• Willingness to learn new processes and tools; openness to change and continuous improvement.
• Awareness of ethical implications of using AI/automation in finance operations (data privacy bias transparency); exposure to RPA/automation concepts is a plus.