Business Operations Analyst

At eBay were more than a global ecommerce leader were changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. Were committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass authenticity thrives bold ideas are welcome and everyone can bring their unique selves to work every day. Were in this together sustaining the future of our customers our company and our planet.

Join a team of passionate thinkers innovators and dreamers and help us connect people and build communities to create economic opportunity for all.

Role Summary

The Business Operations Analyst Engineering will help eBays engineering leadership make better faster decisions by providing reporting budget tracking and operational insights. This role sits at the intersection of engineering product and finance turning data from tools (e.g. planning HR finance Jira) into clear narratives and recommendations that improve how the organization plans implements and invests.

Key Responsibilities

Reporting & Insights

• Build and maintain standard reports and dashboards for engineering leaders (e.g. headcount delivery metrics vendor/cloud spend objectives and key results progress).

• Produce exec-ready narratives and visuals (slides one-pagers) that explain trends tradeoffs and recommendations.

• Support ad hoc analyses on topics like return on investment of key programs productivity trends vendor utilization and tooling adoption.

Budgeting Forecasting & Financial Tracking

• Support annual and quarterly planning cycles for engineering including budget and headcount forecasting.

• Maintain budget vs. actuals for engineering cost centers (e.g. headcount cloud tools vendors) with clear variance explanations.

• Partner with Finance and Procurement to align engineering plans with financial targets surface risks and identify savings opportunities.

Engineering Operations & Process Improvement

• Analyze engineering workflows and operating rhythms (e.g. planning cadences status reporting roadmap reviews) to identify bottlenecks and improvement opportunities.

• Help run portfolio/roadmap reporting across teams (e.g. status rollups dependency and risk tracking).

• Create and maintain SOPs templates and playbooks for recurring engineering business processes (e.g. intake approvals vendor onboarding budget requests).

• Drive small to medium ops projects end-to-end (scoping data collection recommendations implementation follow-up).

Stakeholder Partnership & Communication

• Work closely with engineering leaders product leaders finance procurement and HR to understand priorities and translate them into reporting and analysis.

• Present findings in clear concise non-technical language tailored to the audience (VP-level and below).

• Act as a thought partner to managers and directors on how to structure goals track performance and measure impact.

Tooling & Data Quality

• Use Excel/Google Sheets and BI tools (e.g. Tableau/Power BI/Looker or internal equivalents) to design and maintain reports and models.

• Partner with data and systems teams to improve data quality consistency and definitions across engineering and business systems.

• Identify opportunities to automate manual reporting and streamline data flows between systems.

Qualifications

Required

• Bachelors degree in Business Finance Economics Engineering Data/Analytics or equivalent experience.

• 25 years of experience in business operations consulting or analytics ideally supporting technology or engineering organizations.

• Strong analytical and problem-solving skills with a track record of structuring ambiguous problems.

• Proficiency in Excel/Google Sheets (pivot tables lookups basic modeling) .

• Demonstrated experience producing clear reports and presentations for senior stakeholders.

• Ability to manage multiple parallel workstreams prioritize effectively and meet deadlines with minimal supervision.

Additional Details

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin sex sexual orientation gender identity veteran status and disability or other legally protected you have a need that requires accommodation please contact us at. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBays commitment to ensuring digital accessibility for people with disabilities.

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