Business Analyst, API Platform

Business Analyst API Platform

Key Responsibilities

• Lead discovery sessions with customers and internal stakeholders to elicit analyze and clarify integration requirements for API and EDI-based solutions.
• Translate vague or high-level integration requests into detailed testable API and EDI specifications including clear request/response definitions and edge cases.
• Map customer integration patterns and data flows to the existing IntelliTrans API and EDI capabilities identifying gaps and proposing enhancements or workarounds.
• Develop and maintain comprehensive EDI mapping documentation (e.g.) across rail bulk and intermodal logistics.
• Profile and analyze inbound and outbound EDI and API traffic to identify standardization opportunities and reusable patterns.
• Create and maintain requirements documentation user stories and acceptance criteria for integration projects in collaboration with product and engineering.
• Use tools such as Postman or Bruno to validate API contracts test integration scenarios and support troubleshooting during onboarding.
• Collaborate closely with professional services and implementation teams to support customer onboarding including clarifying requirements resolving integration issues and ensuring timely delivery.

Required Skills

• Strong experience as a Business Analyst in integration-heavy enterprise SaaS environments (58 years).
• Deep understanding of EDI message structures and logistics use cases especiallyand 810 for rail intermodal and bulk.
• Proficiency with JSON and XML including schema design validation rules transformations and data mapping.
• Hands-on experience with API contract documentation including request/response structures error handling and edge-case definition.
• Practical knowledge of API testing tools such as Postman Bruno or equivalent.
• Understanding of common integration patterns (synchronous vs. asynchronous webhook vs. polling).
• Basic understanding of OAuth flows and authentication/authorization patterns.
• Proven ability to conduct customer integration discovery and distinguish between stated wants and underlying business/technical needs.
• Strong requirements documentation skills for integration projects (functional specs data mapping sequence flows and acceptance criteria).
• Ability to communicate comfortably and effectively with technical stakeholders including customer developers and integration leads.
• Demonstrated track record of turning ambiguous integration requirements into clear implementable API and EDI specifications.

Good to Have Skills

• Experience in the logistics transportation or supply chain domain particularly with multimodal freight (rail bulk intermodal).
• Familiarity with API management platforms and developer portals.
• Knowledge of event-driven and message-based integration architectures (e.g. message queues pub/sub).
• Exposure to enterprise integration tools (iPaaS ESB or similar).
• Experience working within Agile/Scrum delivery environments including backlog grooming and story refinement.
• Understanding of data quality data governance and monitoring practices for integrations.
• Experience with version control for specifications and artifacts (e.g. Git-based workflows).
• Prior involvement in customer onboarding and professional services for enterprise SaaS.

Experience Required

5 to 8 years of relevant Business Analyst experience in integration-heavy enterprise SaaS environments.

Required Skills:

Strong experience as a Business Analyst in integration-heavy enterprise SaaS environments (58 years). Deep understanding of EDI message structures and logistics use cases especiallyand 810 for rail intermodal and bulk. Proficiency with JSON and XML including schema design validation rules transformations and data mapping. Hands-on experience with API contract documentation including request/response structures error handling and edge-case definition. Practical knowledge of API testing tools such as Postman Bruno or equivalent. Understanding of common integration patterns (synchronous vs. asynchronous webhook vs. polling). Basic understanding of OAuth flows and authentication/authorization patterns. Proven ability to conduct customer integration discovery and distinguish between stated wants and underlying business/technical needs. Strong requirements documentation skills for integration projects (functional specs data mapping sequence flows and acceptance criteria). Ability to communicate comfortably and effectively with technical stakeholders including customer developers and integration leads. Demonstrated track record of turning ambiguous integration requirements into clear implementable API and EDI specifications.