Business Analysis L3

Position Description:

Responsibilities
Direct Responsibilities
Day to Day Operations

. Ensure the daily operational stability of EDM applications.
. Monitor and manage incidents change requests and corrective maintenance activities.
. Manage version upgrades and patching in coordination with Operations teams and technical experts.

RUN & Project Activities

. Collect and formalize business requirements.
. Write functional and technical specifications.
. Participate in testing acceptance and validation phases of deliverables.
. Contribute to application enhancement or deployment projects for the EDM platform.
. Coordinate stakeholders (business teams experts operations DBAs etc.).
. Prepare and present materials for governance and business committee meetings.
. Manage the annual access rights review in coordination with business teams.


Documentation & Training

. Produce functional and technical documentation particularly for Operations teams.
. Train business users and provide Level 1 and Level 2 support.
. Train Operations teams and maintain documentation (Word or Confluence).

Contributing Responsibilities
Understand and analyse the needs coming from the Business or deriving from market changes proposing suitable solutions in line with the entitys strategic plan and converting them into detailed requirements.
Involve all relevant stakeholders in the process of definition and validation of any new requirement assessing all potential impacts.
Ensure the implementation of the new features and changes in Production environment.
Follow the go live process compare the impacts towards expectations and propose adjustments when needed.
Write the different User stories associated with the documentation (requirements) to ensure the respect of the definition of ready
Collaborate with stakeholders to understand their needs and gather detailed business requirements.
Analyze data to identify trends patterns and insights that inform business decisions.
Develop and document business process models to illustrate current and future states.
Propose and design technical and process solutions that meet business needs and objectives.
Work with IT and other departments to implement solutions and ensure they align with business goals.
Technical & Behavioral Competencies
Technical Skills

. Strong expertise in IBM FileNet products (P8 Content Manager ACCE administration sweep jobs etc.).
. Knowledge of EDM architectures workflows and document repositories.
. well versed with JIRA and reporting tool
. High proficiency with SQL and database management
. Proven analytical abilities
. Experience in generating process documentation and reports
. Excellent communication skills with an ability to translate data into actionable insights

Functional Skills

. Ability to understand and model business processes.
. Experience in document management and legal archiving (EaaS).
. Good knowledge of security standards and document compliance regulations (GDPR archiving etc.).

Soft Skills

. Strong service mindset and communication skills.
. Rigor autonomy and analytical thinking.
. Ability to work cross functionally with business teams operations and IT teams (DBA systems networks data flows etc.).
. Knowledge of BNP Paribas management tools (MyAccess MyTechnicalAccess SAAM ServiceNow Jira Confluence etc.).

Specific Qualifications:
Filenet / EDM is a MUST

Skills Referential(Required knowledge skills and abilities)
Technical Skills:
Filenet experience is a must
JIRA and creating requirement documents from requirement gathered

Behavioral Skills:

. Ability to work in an international and multicultural environment
. Clear and effective communication
. Autonomy and accountability
. Team spirit and adaptability
. Education Level:

Bachelors Degree in IT Computer Science or a related field.

At least 4 to 6 years Development experience

Location: Mumbai or Chennai

Skills:

• Business Analysis
• Document Management
• SQLite

What you can expect from us:

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

That same commitment to fairness extends to how we use technology. To support our recruitment team AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

Come join our teamone of the largest IT and business consulting services firms in the world.