Broadcom Automic Level 3 support with immediate early joining required
Job Summary
Role Purpose
The purpose of this role is to support delivery through development and deployment of tools.
Title: Broadcom Automic
Location: Pune
Total years of experience: 6 to 10 years
Proficient in troubleshooting and resolving technical issues across Broadcom Automic environments.
Experienced in installation administration upgrade and migration of Automic Automation components.
Skilled in configuring and troubleshooting Automic components including Agents Jobs Job Plans and Workflows.
Hands-on experience in creating and managing automation objects such as tasks workflows calendars and schedules.
Strong understanding of various OS platforms including Windows Linux/Unix and scripting tools like Shell PowerShell or Python.
Familiarity with SAP job scheduling and integration with Automic Automation.
Proven experience in handling high-priority incidents (P1/P2) coordinating with application teams and stakeholders for quick resolution.
Good grasp of ITIL processes and experience with ticketing tools like ServiceNow or Remedy.
Capable of implementing and modifying automation processes to meet evolving business requirements.
Experience with monitoring alerting and notification features within Automic Automation.
Skilled in managing version upgrades patch deployments and environment health checks.
Strong problem-solving skills with the ability to troubleshoot issues independently and proactively.
Experience working in hybrid environments with multiple operating systems and enterprise applications.
Excellent communication skills and ability to document configurations procedures and troubleshooting steps clearly.
Deliver
| No. | Performance Parameter | Measure |
| 1. | Tool Development and deployment | Quality of solution Timely development and within budget Timely deployment of tool Error free deployment |
About Company
As a global leader, Wipro blends consulting and AI expertise across design, engineering and operations to accelerate business transformation and deliver future-ready technology.