BPO
Job Summary
- Provide exceptional customer service to clients via phone email and chat
- Handle incoming and outgoing calls in a professional and efficient manner
- Assist customers with inquiries issues and complaints
- Utilize CRM software to accurately document customer interactions
- Maintain a high level of product and service knowledge to effectively address customer needs
- Collaborate with team members to meet and exceed performance targets
- Follow company policies and procedures to ensure quality service delivery
- Resolve customer escalations and complaints in a timely and empathetic manner
- Participate in training and professional development opportunities to enhance skills
- Other duties as assigned by management.
Salary : 15-35k
Experience : 0-1 yr
BPO
BPO
Sales & Marketing
Full Time
Graduation/Diploma
Work From Office