Billing Lead Manager

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometrys digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

Were hiring an experienced individual contributor to own end-to-end invoice submission and lifecycle management across our customers AP e-invoicing portals (Coupa Ariba/SAP Business Network Tungsten OpenInvoice Taulia SAP Fieldglass customer-specific portals etc.). Our US enterprise customer base and a growing slice of European accounts increasingly require invoices be routed through their procurement platforms with strict PO matching line-level formatting and document standards. This role is the subject matter expert who makes that work flow cleanly and at scale. This is a hands-on IC role with leadership scope: youll set the standards drive process improvements and serve as the escalation point for the broader O2C team but you wont have direct reports.

How Youll Contribute:

• Own daily submission tracking and resolution of customer invoices across e-invoicing and AP portals ensuring on-time delivery and adherence to each customers billing rules
• Investigate and resolve rejected disputed short-paid or stuck invoices partnering with Sales Operations and customer AP teams to drive quick resolution and minimize DSO impact
• Onboard new customers to e-portal billing: gather portal credentials and PO requirements configure templates in NetSuite (or downstream tools) and document customer-specific SOPs
• Maintain a living playbook of portal-specific requirements (PO formats tax fields supporting documentation cXML/EDI specs where relevant)
• Partner with IT/Finance Systems on automation initiatives e.g. direct integrations EDI/cXML feeds RPA to reduce manual touchpoints as volume scales
• Track KPIs (first-pass acceptance rate average days to acceptance rejected invoice aging portal-specific DSO) and surface trends to controllership leadership monthly
• Support month-end close activities related to billing accuracy unbilled revenue review and reconciliation of portal-side balances vs. NetSuite AR
• Coach AR analysts and billing specialists on portal nuances; act as the go-to escalation point for complex customer billing issues
• Support SOX controls related to billing and invoice processing including audit walkthroughs and evidence requests

What Youll Bring to Xometry:

• Experience supporting public company through SOX 404 controls testing
• Exposure to manufacturing marketplace or two-sided platform business models
• Familiarity with cXML/EDI 810/EDI 850 standards
• Experience with European e-invoicing mandates (Peppol Italy SdI France Chorus Pro Germany B2B mandate)
• SQL or Power BI/Tableau for self-service reporting

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Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.

For US based roles: Xometry participates in E-Verify and after a job offer is accepted will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.