Billing Coordinator

At H&P our people are our strength.

Position Summary

The Revenue Coordinator is responsible for supporting the organizations revenue and billing operations by ensuring the timely and accurate creation of customer invoices maintenance of billing records and resolution of billing-related inquiries. This role works closely with Regional Accounting and Finance teams to ensure services are properly billed and revenue is recognized in accordance with company policies.

The ideal candidate is detail-oriented customer-focused and highly organized with strong analytical and communication skills.

Key Responsibilities

Billing & Invoice Processing

Prepare review and distribute customer invoices accurately and in a timely manner.

Verify billing information rates contract terms and supporting documentation prior to invoice generation.

Process billing adjustments credits and corrections as needed.

Ensure all billable services products and projects are invoiced according to customer agreements.

Maintain billing schedules and monitor invoicing deadlines.

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Revenue Support

Assist with revenue tracking and reporting activities.

Support month-end and year-end close processes by providing revenue-related information and documentation.

Reconcile billing records and identify discrepancies requiring resolution.

Monitor unbilled revenue and assist in resolving outstanding issues.

Customer & Internal Support

Research and resolve invoice discrepancies in collaboration with internal teams.

Provide documentation and support for customer audits and requests.

Data Management & Reporting

Maintain accurate customer account and billing information within company systems.

Monitor key billing metrics and identify trends or issues.

Assist management with ad hoc reporting and analysis.

Process Improvement

Identify opportunities to improve billing accuracy and efficiency.

Support implementation of process improvements and automation initiatives.

Maintain billing procedures and process documentation.

Participate in system testing and upgrades related to billing and revenue processes.

Qualifications

Education

Associates or Bachelors degree in Accounting Finance Business Administration or related field preferred.

Equivalent experience may be considered.

Experience

1-3 years of experience in billing accounts receivable customer accounting revenue operations or related fields.

Experience working with ERP or billing systems preferred.

Experience in a high-volume transaction environment is a plus.

Knowledge Skills & Abilities

Understanding of billing and invoicing processes.

Strong attention to detail and accuracy.

Excellent organizational and time-management skills.

Proficiency in Microsoft Excel and Microsoft Office applications.

Ability to analyze and reconcile data.

Strong customer service and communication skills.

Ability to manage multiple priorities and meet deadlines.

Experience with ERP systems such as SAP Oracle Microsoft Dynamics NetSuite or similar systems preferred.

Key Competencies

Customer Focus

Attention to Detail

Problem Solving

Teamwork and Collaboration

Accountability

Communication

Time Management

Process Improvement

Adaptability

Reporting Structure

Reports To: Revenue Supervisor

Direct Reports: None

Key Performance Indicators (KPIs)

Invoice accuracy rate

Timeliness of invoice generation

Billing cycle completion rates

Resolution time for billing inquiries

Reduction in invoice corrections and rework

Customer satisfaction related to billing support

Compliance with billing procedures and controls

Job Posting Summary

The Revenue Coordinator supports the revenue and billing function by ensuring customer invoices are processed accurately and timely. This role works closely with cross-functional teams to maintain billing data resolve invoicing issues and support revenue reporting activities. The successful candidate will be highly organized detail-oriented and committed to delivering excellent customer service while supporting efficient revenue operations.

Thank you for your interest in joining our team!