BHR North

Roles & Responsibilities:

Business Partnering &Stakeholder Management

• You serve as the strategic HR partner forSalesRetail Category and other Revenue teams acrossNorth & East & West A aligning regional peoplestrategy with business objectives for a workforceof 100 employees.

• You proactively identify organizational gapsacross locations conduct structured businessreviews with regional leadership and drivepeople interventions with measurable outcomes

Employee Relations & IR - COE

• You manage and Design employee relations and IRmatters as COE ensuring fair consistent andlegally compliant resolution of grievances anddisciplinary matters.

• You partner with HR team and legal counsellermaintain industrial harmony manage union andworks-council interactions where applicable andmitigate people-risk across the organisation

Driving Performance Management& Career Development

• You drive the full performance review cycle for yourcohort from goal-setting and mid-year check-ins tofinal appraisals ensuring calibration fairness andactionable feedback.

• You identify high-potential employees buildindividual development plans and coach regionalmanagers on performance conversationsimprovement plans and recognition frameworks.

COE - HR Automation

• You lead HR automation initiatives digitizingHR processes dashboards and workflows toimprove turnaround time and data accuracy forthe organisation.

• You leverage HR tech and analytics tools tosimplify employee lifecycle processes andelevate the employee experience as COE andenable other BHRs.

Talent Acquisition & Workforce Planning

• You own hiring for new and replacement roles across your business units sourcing screening and closingquality talent on time.

• You partner with leaders on workforce planning forecasting headcount mapping critical roles and buildingtalent pipelines ahead of demand.

HR Operations & Compliance

• You ensure smooth execution of all HR processes confirmations transfers separations and policy adherence across South locations managing grievance redressal and disciplinary matters with empathy and legal compliance.
• You maintain accurate people data for the 100 employee regional workforce and leverage HR analytics to surface insights that support business decisions.

Learning & Change Management

• You identify skill gaps across South teams in partnership with business leaders and co-create targeted L&D interventions including manager assimilation programs and leadership pipeline development.
• You support change management efforts during periods of regional expansion restructuring or strategic pivots across South.

Required Experience:

Manager