Azure Devops

The Analyst IT Infrastructure is responsible for installing maintaining upgrading and continuously enhancing the sites operating environment. This role ensures the infrastructures ongoing reliability performance and security. Responsibilities include monitoring and maintaining the operating environments responding to incidents and problems planning for growth and deploying new technologies.

Additionally the Analyst will design install configure maintain and test PC/server operating systems networks and related utilities and hardware. Other duties include troubleshooting issues reported by users supporting access to services and managing the acquisition replacement and decommissioning of related equipment software and services.

Performs tasks such as but not limited to the following:

• Provide technical support and perform maintenance

• Perform service monitoring and reporting with a focus on risk management and compliance

• Explore new solutions enhancements and opportunities for continuous improvement projects and more

• Perform the acquisition provisioning and decommissioning of related equipment software and services

• Lead projects and change management initiatives

• Manage external service providers and vendors.

• Interface with internal functions and teams supporting and helping them enhance productivity.

• Enhancing the security posture for applications by configuring and strengthening Azure WAF and the overall Azure security controls for Paas applications/Application end points.

• Configuring and managing Azure Front Door and its inbuilt capabilities as part of hosting support for various application teams.

• Design implement and maintain automation solutions using Python (API level) Shell scripting and PowerShell scripting.

• Develop and maintain CI/CD pipelines and infrastructure as code using Azure DevOps Ansible and Terraform.

• Deploy manage and optimize SQL databases and support database administration tasks.

• Administer and troubleshoot both Linux and Windows environments.

• Ensure security compliance and performance of IT infrastructure.

• Strong customer service orientation

• Strong analytical troubleshooting and problem solving skills.

• Good communication (both oral and written) and documentation skills.

• Leadership and teamwork skills.

• Ability to plan projects and tasks.

• In-depth knowledge of the Windows OS (server and client) and the desktop operating environment. Linux and other mainstream OS knowledge will be helpful.

• Passion to automate streamline processes and enable a reduction in manual work.

• Having an eye to locate inefficient processes and bring about efficiency through automation.

• Ability to plan projects and tasks effectively.

• Ability to guide and coach team members and work as one team pursuing a single goal.

• Good understanding of IT requirements for end-to-end solutions including security business continuity disaster recovery and risk analysis.

• In-depth knowledge of Windows OS (server and client) and desktop operating environments; working knowledge of Linux and other mainstream OS is advantageous.

• Fundamental understanding of networking concepts.

• Advanced knowledge of infrastructure service management and diagnostic tools/processes.

• Experience with end-point security management tools and processes.

• Understanding of IT Infrastructure asset lifecycle management.

• Proficiency in Azure Azure Front Door and Azure DevOps for cloud infrastructure and automation.

• Programming and automation experience using Python (API level) Shell scripting and PowerShell scripting.

• Hands-on experience with Ansible and Terraform for configuration management and infrastructure as code.

• Experience managing and optimizing SQL databases.

• Duties of this position are performed in a normal office environment.

• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g. data entry using a computer mouse using a calculator etc.) are frequently required.

• 4 to 8 years of relevant experience in a similar role or industry.

• Bachelors Degreeor consideration of an equivalent combination of education and experience.

• Educational Requirements may vary by Geography

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.