Automation and Artificial Intelligence (AI) Delivery Lead

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Team Overview

Role Overview And Core Responsibilities

Solution Delivery Leadership

• Lead a delivery pod responsible for executing technology-enabled solutions across intelligent automation AI/ML workflow automation and pro-code application development.
• Translate approved business and solution designs into actionable delivery plans milestones and implementation outcomes.
• Ensure solutions are scalable sustainable and aligned with capability standards governance frameworks enterprise architecture and operational performance expectations using hands-on architecture experience to guide key delivery decisions.

Collaboration with Design and Capability Development

• Partner with Solution Design leads to receive and refine solution designs clarify delivery requirements and support smooth transition from design into execution.
• Collaborate with Capability Development Leads to leverage approved platforms reusable assets standards and delivery patterns.
• Provide delivery feedback to inform capability maturity solution standards tool adoption and future design considerations.

Stakeholder Engagement

• Collaborate with business technology analytics design and capability stakeholders to align delivery priorities dependencies and expected outcomes.
• Communicate solution strategy progress and impact to senior stakeholders.
• Facilitate cross-functional alignment across Global Operations Technology Data Science Solution Design and Capability Development teams.

Talent & Resource Management

• Lead and mentor a multidisciplinary technical delivery team including resources supporting automation AI/ML workflow automation and application development initiatives.
• Support skill development and promote a culture of innovation and experimentation.
• Manage resource allocation and team structure to support agile delivery.

Delivery Governance

• Ensure delivered solutions meet compliance risk security ethical AI operational readiness and performance standards.
• Participate in governance forums to review solution progress risks and alignment.
• Maintain transparency and accountability throughout the delivery lifecycle.

Required Knowledge And Experiences

Key Competencies:

• Technology-Enabled Solution Delivery
• Intelligent Automation AI/ML Workflow Automation & Application Delivery
• Hands-On Solution Architecture & Technical Delivery Leadership
• Strategic Thinking
• Stakeholder Management
• Cross-Functional Collaboration with Design Capability Technology and Operations Teams
• Governance & Compliance
• Innovation Experimentation & Practical Delivery Execution
• Technical Team Leadership & Coaching
• Communication & Influence

Qualifications and Education:

What Youll Bring:

• Bachelors degree in Computer Science Engineering Information Systems Business Operations Transformation or a related field; advanced degree preferred.
• 10 years of experience leading technology-enabled transformation automation AI/ML workflow or application delivery initiatives with 5 years in leadership roles.
• Proven track record leading multidisciplinary technical teams to deliver enterprise-scale solutions that improve operational performance.
• Hands-on technical and solution architecture experience across intelligent automation AI/ML-enabled solutions workflow automation and application delivery with the ability to guide technical teams assess implementation trade-offs and ensure delivery decisions align with enterprise standards.
• Experience partnering with process design business operations transformation technology data science and capability teams to move solutions from concept through delivery.
• Familiarity with delivery governance risk management compliance expectations ethical AI practices and enterprise technology standards.
• Background in business operations process transformation or operating model change is a plus particularly where paired with experience leading technical delivery resources.
• Excellent communication stakeholder management leadership and delivery execution skills.

TransUnion Overview:

At TransUnion we encourage and are committed to creating a real positive impact and shared sense of purpose within our Workforce for Good which empowers our people to grow innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the drivers seat of their professional development while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; thats why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

Be a part of our Workforce for Good youll work with great people pioneering products and cutting-edge technology.

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