Atlassian JIRA Software Engineer
Job Summary
- Configure and maintain JIRA projects issue types screens workflows schemes permissions and notification settings.
- Create and manage project templates and reusable configuration standards to support consistency across teams and business units.
- Support established custom fields field configurations issue layouts request forms and automation rules to meet evolving business requirements.
- Optimize JIRA workflows to improve operational efficiency governance and reporting accuracy.
- Configure and support JIRA Software capabilities aligned with engineering and support team needs.
- Evaluate implement configure and support Atlassian Marketplace add-ons to extend JIRA functionality.
- Partner with Tech Leads and business stakeholders to identify appropriate solutions for roadmap planning test management time tracking reporting and workflow enhancement.
- Perform add-on compatibility reviews upgrade assessments and impact analysis for new releases.
- Ensure add-ons are implemented in accordance with enterprise security compliance and support standards.
- Troubleshoot and resolve JIRA configuration issues permission problems workflow errors and reporting inconsistencies.
- Support platform upgrades enhancement requests testing and release readiness activities.
- Document system configurations standards and implementation procedures to ensure supportability and operational continuity.
- Maintain alignment with change management security governance and service support processes.
- Work closely with cross-functional teams including engineering PMO service delivery operations and enterprise application teams.
- Bachelors degree in Computer Science Information Technology Engineering or a related discipline.
- 58 years of experience working with Atlassian JIRA administration and configuration
- Proven experience with JIRA project configuration template configuration custom fields workflow customization permissions and schemes dashboard and analytics/report creation and Atlassian add-on / plugin implementation.
- Hands-on experience supporting Agile/Scrum and Kanban projects
- Strong understanding of software development lifecycle (SDLC) Agile methodologies and release processes.
- Strong troubleshooting analytical and problem-solving skills.
- Excellent verbal and written communication skills.
- Familiarity with JIRA automation scripting or advanced configuration tools such as:
- ScriptRunner
- Automation for Jira
- JMWE / JMCF
- Zephyr
- Experience with Microsoft 365 SharePoint Power Platform and Copilot integrations
- Experience with REST APIs integrations and data extraction for reporting purposes.
- Exposure to enterprise governance access control audit and change management practices.
- Atlassian certifications are a plus.
- Experience with Atlassian Rovo and Microsoft Copilot AI platforms including:
- Writing effective AI prompts for enterprise use cases
- Creating and managing Rovo/Copilot agents to automate workflows and knowledge discovery
- Leveraging Rovo for contextual insights search and productivity enhancement across Atlassian tools
- Experience integrating Atlassian tools with Microsoft Copilot and M365 ecosystem including:
- Connecting JIRA/Confluence data to Copilot experiences
- Supporting cross-platform workflows between Atlassian and Microsoft environments
- Understanding data governance permissions and security considerations for AI integrations
- Exposure to AI-driven workflow automation knowledge management or developer productivity tools.
- Atlassian JIRA Software
- JIRA workflows screens schemes and permissions
- Custom fields and field configurations
- Dashboards filters and reporting
- Microsoft SharePoint Power Platform
- Nice-to-have: Microsoft 365 Copilot integration
- Strong communication skills
- Strong configurational and analytical skills
- Detail-oriented with a focus on data accuracy
- Strong stakeholder engagement skills
- Delivery-focused with Agile mindset
- Forward-looking mindset toward AI-enabled productivity and automation.
We offer you a competitive total rewards package continuing education & training and tremendous potential with a growing worldwide organization.
DISCLAIMER:
Nothing in this job description restricts managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries partners or purchasers of Alight business units.
Required Experience:
IC
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