Associate Operations Specialist

Our Mission:

6senses mission is to multiply what matters: growth retention and efficiency. We envision a future where companies teams and people reach their full potential.

Our People:

People are the heart and soul of 6sense. We serve with passion and purpose. We live by our Being 6sense values of Win as One Team Stay Curious Do The Right Thing Own the Outcome and Create Belonging. Every 6sensor plays a part in defining the future of our industry-leading technology. 6sense is a place where difference-makers roll up their sleeves take risks act with integrity and measure success by the value we create for our customers. We want 6sense to be the best chapter of your career.

About the Role:
We are looking for an Associate Campaign Operations Specialist to join our CampaignOperations team in Pune. The role will support the execution monitoring troubleshootingand optimization of digital advertising programmatic and social (Omni-Channel)campaigns. The ideal candidate will have hands-on experience with campaign operationsoptimization troubleshooting audience management campaign analytics andadvertising/marketing technology platforms. Experience with DSPs/SSPs such as Xandr(AppNexus) Beeswax DV360 CM360 Centro The Trade Desk GAM OpenX andPubmatic. Marketing Automation Platforms such as HubSpot Marketo EloquaMailchimp or Constant Contact is preferred.

The role requires a high degree of individual ownership and accountability with the abilityto independently manage day-to-day campaign operations troubleshoot and resolve issuessupport Go-to-Market teams and collaborate effectively with Product Engineering Salesand Customer Success.

Key Skills & Experience
2 years of experience in Programmatic/Digital Advertising AdTech CampaignOperations Programmatic Advertising Marketing Operations or Email Marketing.
Hands-on experience with DSPs MAPs CRMs or similar advertising/marketingplatforms.
Understanding of campaign setup targeting audience segmentation budgetspacing bidding scheduling creatives tracking and delivery.
Experience monitoring campaign performance optimization and troubleshootingunder-delivery pacing targeting creative configuration and tracking issues.
Understanding of digital advertising metrics such as impressions clicks CTR CPMCPC conversions CPA reach frequency and ROI.
Experience creating launching monitoring optimizing and reporting on email anddemand-generation campaigns.
Experience with CRM/MAP platforms such as Salesforce HubSpot Marketo EloquaMailchimp or similar.
Strong proficiency in Excel/Google Sheets including Pivot TablesXLOOKUP/VLOOKUP data cleansing analysis and reporting.
Basic knowledge of HTML5 email HTML ad creative specifications tracking pixelsUTM parameters and landing-page troubleshooting.
Strong analytical and problem-solving skills with the ability to identify trendsanomalies and optimization opportunities.
Knowledge of ABM and intent-based marketing is a plus.

What Youll Do
Campaign Operations & Troubleshooting
Manage day-to-day operations for digital advertising programmatic and social(Omni-Channel) campaigns.
Review and validate campaign setup targeting budgets schedules creativestracking and other configurations.
Monitor active campaigns for delivery pacing performance and operational issuesand take corrective action.
Identify campaigns that have not delivered impressions or email workflows that havenot executed within defined thresholds.
Review campaign performance and recommend optimization opportunities.
Troubleshoot campaign creative tracking and platform issues and work withDSP/MAP partners to resolve them.
Troubleshoot creative audit failures and coordinate resolution with relevantplatform teams.

Go-to-Market & Customer Support
Respond to Salesforce tickets Slack requests emails and other support channelsfrom Sales Customer Success and Go-to-Market teams.
Support CSMs with customer onboarding campaign setup ad specificationsplatform functionality and campaign-related questions.
Translate customer requirements into clear campaign and operational requirements.
Provide timely updates and escalate complex technical or product issues withappropriate documentation.
Identify recurring challenges and recommend improvements to campaign processesand customer experience.

Cross-Functional Collaboration
Partner with Product Engineering Sales Customer Success and external platformpartners to resolve operational and technical issues.
Document product and feature requests with relevant business context andcustomer use cases.
Participate in testing and validation of new features campaign workflows andoperational processes.
Contribute to root-cause analysis process improvements and operationalefficiency.
Create and maintain troubleshooting guides FAQs and training materials.
Support training and knowledge-sharing sessions for Sales and Customer Successteams.

Creative Operations
Review and validate digital ad creatives against campaign and platformspecifications.
Create modify test or troubleshoot creatives when required.
Coordinate creative requirements with internal teams customers and platformpartners.

What Were Looking For
BE/BTech/BS or equivalent bachelors degree in Computer Science Engineering ITBusiness Analytics Marketing Technology or a related field.
26 years of relevant experience in Digital Advertising AdTech CampaignOperations Programmatic Marketing Operations or Email Marketing.
Strong understanding of campaign execution monitoring troubleshootingoptimization and reporting.
Experience working with at least one DSP SSP MAP CRM or advertising technology platform.
Strong analytical skills and attention to detail.
Proficiency in Excel/Google Sheets.
Excellent written and verbal communication skills.
Ability to work independently and collaborate effectively with cross-functionalteams.
Strong ownership problem-solving and process-oriented mindset.
Willingness to work in rotational shifts based on business requirements.

Nice to Have
Experience with Xandr (AppNexus) Beeswax Campaign Manager 260 DV360Centro The Trade Desk Openx Google Ad Manager Pubmaticor similar DSPs
Experience with 6sense GA4 Salesforce HubSpot Marketo Eloqua Mailchimp orsimilar platforms.
Knowledge of ABM intent data email deliverability SPF/DKIM/DMARC and digitaladvertising standards.
Experience with HTML5 ad tags pixels tracking URLs or creative troubleshooting.
Experience with Looker Tableau Power BI SQL APIs scripting or processautomation.
Experience in a SaaS AdTech MarTech or B2B technology environment.

Why Youll Love This Role
Youll work at the intersection of AdTech MarTech data and customer experience helpingensure campaigns are executed accurately and deliver strong business outcomes. This roleoffers the opportunity to build expertise across programmatic advertising email marketingcampaign operations audience management and marketing technology while workingclosely with Sales Customer Success Product and Engineering you are curious analytical detail-oriented proactive and passionate about solvingproblems wed love to hear from you.

Our Benefits:

Full-time employees can take advantage of health coverage paid parental leave generous paid time-off and holidays quarterly self-care days off and stock options. Well make sure you have the equipment and support you need to work and connect with your teams at home or in one of our offices.

We have a growth mindset culture that is represented in all that we do from onboarding through to numerous learning and development initiatives including access to our LinkedIn Learning platform. Employee well-being is also top of mind for us. We host quarterly wellness education sessions to encourage self care and personal growth. From wellness days to ERG-hosted events we celebrate and energize all 6sense employees and their backgrounds.

Equal Opportunity Employer:

6sense is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender perception or identity national origin age marital status protected veteran status or disability status. If you require reasonable accommodation in completing this application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please direct your inquiries to .

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