Associate Director- Operations, New Delhi

About the Role:

We are looking for an experienced Associate Director Operations to lead the successful execution of multiple large-scale projects across geographies. The role will own operational strategy project delivery stakeholder management team leadership and performance monitoring to ensure projects are delivered efficiently on time and with measurable outcomes.

Key Responsibilities

1. Operations & Project Delivery

• Lead end-to-end operations and delivery of multiple projects across locations.
• Develop SOPs operating frameworks governance mechanisms and project management processes.
• Ensure timely delivery quality budgets and agreed project outcomes.
• Identify operational bottlenecks and drive continuous process improvements.

2. Stakeholder Management

• Manage relationships with corporate/CSR partners government stakeholders implementation partners institutions and other external stakeholders.
• Drive effective coordination across internal and external teams.
• Support strategic partnerships and evaluate operational feasibility for new projects.

3. Monitoring Reporting & Compliance

• Track project performance through MIS dashboards KPIs reviews and risk-management mechanisms.
• Ensure timely documentation reporting utilization tracking compliance and audit readiness.
• Use data and operational insights to improve project performance and decision-making.

4. Team Leadership

• Lead regional teams project managers and implementation staff across multiple locations.
• Build a high-performing accountable and collaborative team culture.
• Provide guidance capacity building and performance support to project teams.

Preferred Qualifications & Experience

• 1015 years of experience in operations program management or large-scale project delivery.
• Experience in CSR education government social impact or development-sector programs is highly preferred.
• Proven experience managing multi-location teams and complex stakeholder ecosystems.
• Strong project planning operational management execution and problem-solving skills.
• Experience with MIS dashboards KPIs budgeting compliance and reporting.
• Strong stakeholder management and communication skills with the ability to engage senior leadership and external partners.
• High ownership execution orientation and ability to work in a fast-paced and evolving environment.
• MBA or relevant postgraduate qualification preferred.

Hiring process:
Step 1: R1 Interview
Step 2: Assessment
Step 3: R2 interview
Step 4: Final Interview

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Hiring Note: Applications will be reviewed on a rolling basis. This job is first posted on August 19 2026 on Ground Zero

For any questions ping us on WhatsApp chat: 91-