Associate Director, Market Engagement Lead, India

Job Description

Role Summary

The Market Engagement & Insights Lead is the market-level commercial-digital leader and single point of accountability for driving digital data and AI-enabled commercial outcomes in-market. The role connects market strategy and priorities with enterprise DHH capabilities (digital dataanalyticsand technology) ensuring initiatives areprioritized funded deliveredadoptedand generate measurable business value.

This is not a traditional IT operations role. Digital data and analytics are the enablers; business outcomes and valuerealizationare the measures of success. The role sponsors a one roadmap one budget one team approach for the market and owns the executive alignmentprioritizationtrade-offsand benefits accountability across the integrated DHH agenda.

Primary Responsibilities

• Own the markets demand-to-value system: lead demand intakeprioritization delivery oversightadoptionand benefitsrealizationso every initiative has a clear line of sight to value.

• Sponsor and govern the integrated market DHH roadmap and investment narrative (one roadmap one budget one team)consolidatingdigital data and technology initiatives and removing duplication.

• Chair market-level demand intake andprioritizationforums; make and communicateprioritizationtrade-offs with Market Leadership Team alignment.

• Lead a Value & Adoption cadence: track value at stake vs. valuerealized adoption/utilizationand decommissioning progress; hold business owners accountable and trigger corrective actions where value/adoption lags.

• Embed analytics and AI into core commercial decision processes (e.g. brand planning customer engagement omnichannel execution launch excellence) and drive a data-driven operating rhythm.

• Provide market-level governance of the technology and data landscape: champion data quality and governance privacy/cyber/regulatory compliance and retirement of duplicative local tools.

• Orchestrate the cross-functional Insights & Engagementoperatingmodel setting clear ways of workingrolesand performance expectations across the network (incl. BTPs analytics partnersvendorsand deliverycenterresources).

• Act as executive thought partner to market leadership; provide concise executive communications on plans risksprogressandrealizedvalue; sponsor change leadership at scale.

• Build capability and lead talent: attractcoachand develop high-impact talent; foster an inclusive high-performance culture with psychological safety and ownership.

Measures of Success

• Market-level valuerealization(value at stake vs valuerealized) across the integrated DHH agenda.
• Executive-aligned integrated roadmap/budget narrative with clearprioritizationdecisions and reduced duplication.
• Demonstrable uplift in decision velocity and commercial execution through embedded analytics/AI.
• Sustained adoption and decommissioning of legacy/local tools infavorof standard-core platforms.

Qualifications & Experience

• Typically10 years experience in digital data/analytics/insights commercialoperationsor technology leadership (pharma/healthcare strongly preferred).
• Proventrack recordof leading cross-functional teams and influencing senior leaders in matrixed environments.
• Deep understanding of digital platforms data/analyticsand AI/ML in a commercial context; able to translate technical concepts into business outcomes.
• Strong governance and strategic planning skills: demand/capacity management value tracking risk management and standard-corefirst execution.
• Excellent change leadership and communication skills; ability to simplify complex topics into clear actionable executive messages.

Required Skills:

Benefits Management Benefits Management Business Alignment Business Analysis Business Decisions Business Models Business Process Improvements Collaborative Leadership Engagement Strategies Go-to-Market Strategies Governance Framework Governance Management Leadership Market Access Marketing Strategies Operating Models Organizational Leadership Pharmaceutical Industry Program Management Sales Leadership Situational Leadership Stakeholder Relationship Management Strategic Alignment Strategic Planning Strategy Deployment 3 more

Preferred Skills:

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Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

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Job Posting End Date:

09/30/2026

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