Associate Director, Commercial AI IM Build

Job Description

Associate Director Integrated Measurement Build Digital Human Health

Job Description :

This role sits within the Commercial AI vertical of Digital Human Health (DHH) which is responsible for building and scaling Integrated Measurement Product CSO-PromoFit Data Visualization GAIN and Field Reporting - GATOR and other evolving capabilities across cross-functional teams and divisions. The team operates as an embedded strategic partner to the commercial organization contributing to solution development and supporting cross-functional stakeholders in delivering analytics capabilities. It supports demand intake and helps translate business priorities into measurement product capabilities

Role Overview:

As the Associate Director Commercial AI Integrated Measurement Build this role is responsible for supporting the build enhancement and deployment of measurement product capabilities such as PromoFit GAIN and GATOR within Commercial functions.

The role blends strong commercial analytics leadership with AI/GenAI technical acumen to define business problems develop value cases align stakeholders and drive end-to-end product build and adoption. It requires close partnership with Product Owners Data Science Engineering IT and Risk & Control teams to ensure seamless execution.

The primary mandate of this role is to support value tracking and contribute to defined success metrics enabling consistent delivery and deployment.

In addition the Associate Director will:

• Partner with Integrated Measurement leadership and cross-functional teams to build govern and scale PromoFit GAIN GATOR
• Drive strong product governance and disciplined delivery operations
• Ensure rigorous adherence to the product development lifecycle
• Enable standardized high-quality and compliant feature delivery
• Foster innovation and operational excellence across globally distributed teams

This role serves as a trusted partner to Product Engineering Analytics Design and Business stakeholders ensuring that platform enhancements and new capabilities are delivered with consistency quality compliance and measurable business impact.

• Demand & Portfolio Management: Lead demand intake portfolio prioritization and cross-functional evaluation of priorities resources and funding.
• Roadmap & Delivery Execution: Drive feature roadmap disciplined build execution and adherence to stage gates from design to go-live.
• Governance & Standardization: Enforce standardized artifacts PDLC compliance architecture alignment and Product & Architecture Council governance.
• Operational Excellence: Ensure delivery discipline track milestones manage risks dependencies escalations and provide executive-level status updates.
• Adoption & Enablement: Drive adoption readiness through training communication and enablement planning.
• Quality Compliance & Sustainability: Oversee SLAs incident management documentation access controls and ensure long-term maintainability.
• Continuous Improvement: Run post-release reviews RCA tracking and embed continuous improvement cycles.

Functional and Technical Expertise:

• Drive the design and implementation framework of commercial spend optimization and investment allocation frameworks leveraging MMx advanced causal inference methods and optimization techniques where applicable.
• Enabling End to End Measurement capability from promotional channel marketing mix content and campaign.
• Understanding of pharma dataset and performance metrices KPI and having business acumen
• Knowledge of Field Force and Incentive calculation metrics dataset and process
• Having strong knowledge of pharma commercial analytics
• Ensure a strong current understanding of the US healthcare ecosystem including market access reimbursement dynamics and patient care pathways and how these influence marketing performance and investment decisions.
• Work management: Jira/Azure DevOps Confluence/SharePoint MS Teams
• Reporting/visibility: Power BI MicroStrategy Web based platforms
• Governance & controls: access management concepts audit artifacts SOPs
• Data/product fluency: KPI frameworks data model concepts release & run operations
• Tools: SQL Python/R (preferred) Advanced Excel
• Platforms: Snowflake Databricks AWS/GCP (preferred)
• Exposure to AI/GenAI-enabled analytics workflows

Education Requirements :

Bachelors/Masters degree in Engineering Data/Analytics Business or related field

Required Experience and Skills:

• 8 years of relevant experience across commercial analytics product operations governance program/portfolio management digital/data product delivery or related roles.
• 4 years leading teams and driving delivery across multiple stakeholders; proven ability to mentor and grow team capability.
• Familiarity with commercial data domains such as CRM promotional digital engagement Sales and related performance measurement.
• Experience with experimentation design measurement approaches and operationalizing performance measurement at scale.
• Prior experience assessing AI solution build and managing team and stakeholder delivery with strong governance.
• Exposure to operating model design for AI products (intake-to-scale lifecycle governance enablement playbooks).
• Demonstrated capability to establish reusable frameworks/SDKs integration patterns and scalable operating models for AI delivery.
• Excellent stakeholder communication skills with the ability to explain trade-offs risks and outcomes clearly to technical and non-technical audiences.

Required Skills:

Access Management Azure Devops Business Acumen Commercial Analytics Data Engineering Data Visualization Design Applications Digital Healthcare Operating Models Operational Excellence Performance Measurement Portfolio Management Product Governance Software Configurations Software Development Software Development Life Cycle (SDLC) Solution Architecture Solutions Development Stakeholder Communications System Designs System Integration Testing

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Secondary Language(s) Job Description:

#MSDHYDIT

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Employee Status:

Regular

Relocation:

Domestic

VISA Sponsorship:

No

Travel Requirements:

10%

Flexible Work Arrangements:

Hybrid

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

NA

Job Posting End Date:

07/31/2026

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