Associate Digital Content Analyst

Why join us

Our purpose is design for the good of humankind. Its the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values so we can build a more sustainable equitable and beautiful future for everyone.

Role: Associate Digital Content Analyst

Location: Bangalore - India

Job Description

We are looking for an Associate Engineer Content Management to join our Digital Operations this role you will be responsible for managing publishing validating and maintaining digital content across enterprise Content Management Systems (CMS) ensuring content accuracy consistency usability and an exceptional end-user experience.

You will own assigned content areas collaborate with cross-functional stakeholders and support product launches content updates and continuous improvements across MillerKnolls global digital platforms. This role requires strong attention to detail problem-solving skills and the ability to work in a fast-paced collaborative environment.

The position is based in Bangalore India and supports global teams across multiple regions and business units.

• Bachelors degree in computer science Information Science Information Technology Mechanical Engineering Electronics & Communication or a related discipline.
• 3-4 years of experience in Content Management Web Content Administration Digital Operations QA or a related field.
• Experience working with enterprise Content Management Systems (CMS) is preferred.
• Exposure to Digital Asset Management (DAM) SharePoint or similar enterprise platforms is an advantage.

• Manage and maintain digital content across enterprise CMS platforms ensuring accuracy completeness and compliance with branding guidelines.
• Create publish update and retire web pages product pages resource libraries and other digital content.
• Collaborate with product managers designers developers marketing teams and business stakeholders to gather requirements and deliver content updates on time.
• Perform content quality assurance by validating links documents images metadata translations navigation and overall user experience.
• Conduct regular content audits to identify outdated duplicate or inconsistent content and recommend improvements.
• Coordinate content publishing activities and support product launches campaigns and regional content updates.
• Troubleshoot content-related issues investigate publishing defects and work with development teams to resolve them.
• Log validate prioritize and track defects through to resolution while ensuring timely stakeholder communication.
• Manage digital assets metadata taxonomy and content organization to improve searchability and discoverability.
• Support localization efforts by validating multilingual content and regional variations.
• Maintain documentation publishing standards and content governance processes.
• Identify opportunities to improve content workflows publishing efficiency and overall user experience.
• Follow established processes quality standards and change management procedures while contributing to continuous process improvement initiatives.

• Experience with Content Management Systems (CMS)
• Knowledge of Digital Asset Management (DAM) platforms
• Understanding of website structure navigation metadata and taxonomy
• Content Quality Assurance and Testing
• Experience with project management or work management tools (e.g. Wrike Jira)
• Familiarity with SharePoint Microsoft 365 or similar collaboration platforms
• Strong analytical troubleshooting and problem-solving skills
• Excellent written and verbal communication skills

• Strong attention to detail and commitment to delivering high-quality work.
• Excellent organizational and time-management skills.
• Ability to collaborate effectively with global and cross-functional teams.
• Proactive mindset with a focus on continuous learning and process improvement.
• Self-motivated with the ability to work independently while contributing to team objectives.
• Strong stakeholder management and communication skills.
• Willingness to work in a global support environment including the UK shift (12:00 PM 9:00 PM IST).

Who We Hire

Simply put we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities gender identities and expressions ages ethnicities sexual orientations veterans from every branch of military service and more. Here you can bring your whole self to work. Were committed to equal opportunity employment including veterans and people with disabilities.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact MillerKnoll Talent Acquisition at .