Assistant Manager – Provider Network &Vendor Management

MediBuddy is looking for a highly motivated Assistant Manager Provider Network And Vendor
Management to manage and grow our healthcare provider ecosystem. The role will be
responsible for provider onboarding relationship management provider digitization API
integrations operational excellence and field team leadership to ensure a seamless
appointment booking experience for our customers.

Key Responsibilities
Provider Relationship Management
Build and maintain strong relationships with hospitals clinics and healthcare providers.
Serve as the primary point of contact for provider escalations operational issues and
engagement initiatives.
Provider Onboarding & Data Governance
Manage end-to-end onboarding of doctors and healthcare providers.
Ensure accuracy of provider profiles schedules contact information and service
catalogs through regular audits and data quality initiatives.
Provider Digitization & Platform Adoption
Drive adoption of Provider Central OTP-based workflows and other provider-facing
platforms.
Conduct provider training programs and support change management initiatives to
improve digital adoption.
API Integrations & Cross-Functional Collaboration

Identify providers for API integration opportunities and drive implementation.
Collaborate with Product and Engineering teams to define requirements execute
integrations and monitor adoption.
Network Growth & Operational Excellence
Increase provider participation in Same-Day and Walk-in appointments.
Drive growth in API-enabled providers digital confirmations and provider network
capabilities to enhance customer experience.
Team Leadership & Performance Management
Lead and develop a team of 1015 Vendor Management Associates Relationship
Managers and field executives.
Monitor productivity drive performance build team capabilities and ensure operational
excellence across provider management functions.

Qualifications
25 years of experience in Vendor Management Provider Network Management
Operations Healthcare Operations or Marketplace Operations.
Strong stakeholder management and relationship-building skills.
Experience working with Product Engineering or Operations teams.
Proven ability to manage field teams and drive operational outcomes.
Strong analytical communication and problem-solving skills.
Why Join MediBuddy
Opportunity to build and scale Indias largest healthcare provider network.
Work on high-impact initiatives involving product technology and operations.
Fast-paced environment with strong learning and growth opportunities.
Direct ownership of provider experience and network expansion.