Assistant Manager Outlet

• Assist in managing the day-to-day operations of the restaurant outlet ensuring exceptional guest experiences in line with five-star hospitality standards.
• Supervise train and motivate the service team to maintain high levels of service quality grooming hygiene and operational efficiency.
• Monitor guest satisfaction handle guest complaints professionally and ensure prompt resolution of service issues.
• Coordinate with Kitchen Housekeeping and other departments to ensure seamless service delivery and smooth outlet operations.
• Drive outlet revenue through effective upselling promotions and guest engagement initiatives.
• Monitor inventory breakage and operating supplies while ensuring adherence to cost-control measures.
• Ensure compliance with food safety hygiene and brand standards including HACCP and statutory requirements.
• Assist in preparing duty rosters performance evaluations and training plans for team members.
• Support the Outlet Manager in achieving departmental goals budgets and service excellence targets.

Qualifications :

• Bachelors Degree or Diploma in Hotel Management Hospitality Management or a related field.
• 35 years of experience in Food & Beverage Service operations preferably in a luxury or five-star hotel environment.
• Minimum 12 years of supervisory experience in a restaurant or specialty outlet.
• Strong leadership and team management abilities.
• Excellent communication and guest relations skills.
• Sound knowledge of restaurant operations food and beverage service standards and fine dining etiquette.
• Strong problem-solving and decision-making capabilities.
• Proficiency in POS systems Microsoft Office and restaurant management software.
• Ability to work under pressure and manage multiple priorities effectively.

Additional Information :

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities.

Our ambition is to provide meaningful employment a warm  and welcoming culture excellent working conditions and to promote the development of all people including those with disabilities.

Do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

Remote Work :

No

Employment Type :

Full-time