Assistant Manager Operations
Job Summary
Job Description Manage end-to-end contract delivery for a critical client with perfection Experience in Financial Crime Risk Management (FCRM) programs supporting UK markets In-depth understanding and hands-on experience of AML Programs specifically on Sanction Screening & Transaction Monitoring (TM L1 & L2) processes Experience in working with Banks/Payment Service Providers/FinTechs Ability to analyze problems situations and suggest solutions from an operations perspective. Ability to work with the team and deliver against contractual commitments Ability to act as an SME and build expertise in the system to achieve sustainability Analyzing and executing assignments/deals with high & moderate complexity Ability to identify process gaps and take initiative for client value creation Lead a span of 20-40 resources including SMEs Quality Training and Production resources Verbal and Written proficiency in English Ability to handle clients and conduct governance meetingsAdditional Information Minimum 5 years experience Prior experience in managing people a must (On Papers) Excellent verbal & written communication skills Experience in WFM for planning and handling a 24*7 operation Ready to Work from Office ACAMS/CFCS/CFE Certified (Preferred)Personal Attributes: Professional Approachable and Personable Personal Drive Determined and Persistent Self-motivated
Qualifications :
BCom MCom BA MA BBA MBA desirable
Remote Work :
No
Employment Type :
Full-time
About Company
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable busin ... View more