Assistant Manager || Fleet ManagementLogistics Mumbai
Job Summary
Role Overview
Assistant Manager
Operations will support the end-to-end operational efficiency of branch functions rental fleet management system monitoring and process compliance. The role requires strong analytical skills coordination with cross-functional teams and regular branch engagement to ensure seamless operations across the network.
Key Responsibilities
1. Rental Equipment Software & System Management
Act as the Single Point of Contact (SPOC) for the Rental Equipment Management Software for all branches.
Coordinate with IT / software providers for system updates issue resolution user access and escalations.
Ensure accurate data entry process adherence and utilization of the software across branch teams.
2. Monitoring Analysis & Escalations
Monitor daily operational dashboards fleet utilization reports service logs and TAT compliance.
Conduct trend analysis identify deviations and highlight abnormalities to relevant stakeholders.
Drive timely escalations for operational bottlenecks system issues and process non-compliance.
3. Rental Fleet & FAR (Fixed Asset Register) Analysis
Track and analyse the Rental Fleet performance availability deployment utilization and downtime.
Maintain and verify FAR data related to rental equipment.
Identify underutilized assets and provide recommendations for redeployment or redistribution.
4. Branch RAU & Stock Request Analysis
Review RAU (Rental Asset Utilization) reports from branches.
Analyze stock requests to ensure demand justification availability and alignment with inventory planning.
Coordinate with procurement logistics and branch teams for stock fulfilment and optimization.
5. Branch Visits
Conduct periodic branch visits to assess operational processes equipment condition documentation and software usage.
Prepare visit reports highlighting gaps action plans and process improvement opportunities.
6. Service Calls & Spares Consumption
Monitor service call logs issue closure timelines and service cost analysis.
Track spares consumption patterns identify abnormalities and optimize preventive maintenance activities.
Coordinate with service teams to ensure adherence to SLAs.
7. Revenue Monitoring
Analyze Branch-wise and System-wise revenue performance.
Identify revenue leakages missed billing opportunities or underutilization of rental assets.
Collaborate with sales and branch teams to improve revenue realization.
8. Licenses Monitoring
Maintain updated records of operational software and compliance-related licenses.
Track renewal cycles and ensure timely renewals to avoid business disruptions
Skills & Competencies-
Strong analytical and reporting skills
Proficiency in MS Excel ERP tools and rental management software
Excellent coordination and communication abilities
Process-driven mindset with attention to detail
Ability to conduct audits and drive corrective actions
Operational problem-solving and decision-making capability
Key Attributes
Result-oriented and proactive
Willingness to travel for branch visits
Ability to multitask and manage cross-functional interactions
High sense of ownership and accountability.
Qualifications & Experience
Any Science/ Commerce degree MBA operations (preferred)
6 years of experience in operations fleet management logistics or related fields
Experience in rental equipment operations will be an added advantage
Required Skills:
Assistant Manager Operations will support the end-to-end operational efficiency of branch functions rental fleet management system monitoring and process compliance. The role requires strong analytical skills coordination with cross-functional teams and regular branch engagement to ensure seamless operations across the network. Key Responsibilities 1. Rental Equipment Software & System Management Act as the Single Point of Contact (SPOC) for the Rental Equipment Management Software for all branches. Coordinate with IT / software providers for system updates issue resolution user access and escalations. Ensure accurate data entry process adherence and utilization of the software across branch teams. 2. Monitoring Analysis & Escalations Monitor daily operational dashboards fleet utilization reports service logs and TAT compliance. Conduct trend analysis identify deviations and highlight abnormalities to relevant stakeholders. Drive timely escalations for operational bottlenecks system issues and process non-compliance. 3. Rental Fleet & FAR (Fixed Asset Register) Analysis Track and analyse the Rental Fleet performance availability deployment utilization and downtime. Maintain and verify FAR data related to rental equipment. Identify underutilized assets and provide recommendations for redeployment or redistribution. 4. Branch RAU & Stock Request Analysis Review RAU (Rental Asset Utilization) reports from branches. Analyze stock requests to ensure demand justification availability and alignment with inventory planning. Coordinate with procurement logistics and branch teams for stock fulfilment and optimization. 5. Branch Visits Conduct periodic branch visits to assess operational processes equipment condition documentation and software usage. Prepare visit reports highlighting gaps action plans and process improvement opportunities. 6. Service Calls & Spares Consumption Monitor service call logs issue closure timelines and service cost analysis. Track spares consumption patterns identify abnormalities and optimize preventive maintenance activities. Coordinate with service teams to ensure adherence to SLAs. 7. Revenue Monitoring Analyze Branch-wise and System-wise revenue performance. Identify revenue leakages missed billing opportunities or underutilization of rental assets. Collaborate with sales and branch teams to improve revenue realization. 8. Licenses Monitoring Maintain updated records of operational software and compliance-related licenses. Track renewal cycles and ensure timely renewals to avoid business disruptions Skills & Competencies- Strong analytical and reporting skills Proficiency in MS Excel ERP tools and rental management software Excellent coordination and communication abilities Process-driven mindset with attention to detail Ability to conduct audits and drive corrective actions Operational problem-solving and decision-making capability Key Attributes Result-oriented and proactive Willingness to travel for branch visits Ability to multitask and manage cross-functional interactions High sense of ownership and accountability. Requirements Qualifications & Experience Any Science/ Commerce degree MBA operations (preferred) 6 years of experience in operations fleet management logistics or related fields Experience in rental equipment operations will be an added advantage