Assistant Facility Manager Food & Beverage

Job Title

Job Description Summary

Job Description

Key Responsibilities

• Manage end-to-end daily F&B operations including cafeteria pantry beverage services executive dining meeting-room catering and events.
• Ensure consistent service quality food quality hygiene safety and compliance with client standards SOPs and applicable statutory requirements.
• Plan and monitor manpower deployment shift rosters attendance grooming discipline productivity and training of the F&B team.
• Manage F&B vendors and ensure adherence to agreed SLAs service standards food quality hygiene manpower and contractual requirements.
• Monitor menu planning food production portion control presentation customer feedback and service standards.
• Manage inventory of food beverages consumables crockery cutlery and other F&B supplies; ensure proper stock control and FIFO/FEFO practices.
• Monitor food cost consumption wastage and operational expenses and implement effective cost-control measures.
• Coordinate catering requirements for meetings conferences town halls VIP visits and special events ensuring timely and professional execution.
• Conduct regular inspections of kitchen pantry dining storage and service areas and ensure timely closure of observations.
• Ensure proper maintenance cleanliness and safe operation of F&B equipment and coordinate with Engineering for repairs and preventive maintenance.
• Handle customer feedback complaints and escalations and ensure timely resolution with appropriate corrective actions.
• Maintain operational records MIS stock reports hygiene checklists audit documentation and vendor performance reports.
• Coordinate with client housekeeping engineering security procurement HR EHS and other stakeholders to ensure seamless F&B operations.
• Identify operational gaps and drive continuous improvement initiatives to enhance customer experience service efficiency and cost effectiveness.

Ensure business continuity during manpower shortages emergencies equipment breakdowns and other operational disruptions.